West Central Surgical Center

My experience was absolutely horrible. I was told I was going to be put under anesthesia, when I got there they told me I was going to have to go local and they called me the day before to tell me how to prep for the anesthesia and what steps to take. I then went in thinking I was having anesthesia only to find out it was local. As I went into the room where they do the procedure of the nerve block I was never numbed they just put alcohol on the area I felt every last burning swishing of the needle in my neck it was so painful. I then told the doctor I felt everything and it hurt and as I was having this procedure I was going into a seizure my legs were shaking tremendously three nurses had to hold my legs down. After the procedure I went to the ground having a seizure. They stopped my seizure or tried to pick me up off the floor some man grab my arm I have a scrape on my leg from the ground. So I called and talked to a supervisor Stephanie. Wow she's really wanted to talk to. Rude, obnoxious, didn't let me get what I wanted to say out she said she talked to her staff members and they said I tripped. I think I know the difference between having a trip off of a table and going into a full-blown seizure. She then basically called me a liar and I called the health department on it. I'm disgusted I will never go back there in my life or recommend it. Worst experience I've ever had. Staff is very unprofessional. And my doctor told me before all I would feel was the needle prick go in my neck. Not the case. Dr Padilla did not listen to a word I said when I told her during the procedure I can feel everything and I'm in severe pain. This man that came in and basically scraped my knee across the floor and told me loudly I had to walk to the other bed during a seizure you cannot walk. He then told me to grab his arm he yelled at me and told me I had to get to the other bed. This place is so unprofessional. And that was my experience.
Mar 24th, 2024

I have always had good care all of the staff is very nice and caring. 5 stars to doctor Moghal. He is very knowledgeable and he cares about his patients. He always has the patience and explains what he's going to do very well. Very professional and clean place.
Jan 24th, 2024

The staff has been so kind to my family Thank you
Oct 3rd, 2023

Dec 18th, 2021

I have been here 4 times. The staff and doctors are very professional and considerate. I would never hesitate to come to this facility.
Feb 16th, 2021