Toledo, OH Home Insurance Agency

Customer service is bad

Only hear from Jamie when there are cost increases. Far different from the days of Mr. Lehman

As helpful as they could be

And easy to talk to and he gets the best deals for insurance for you.

Natasha was amazing! She is very informative, knowledgeable and personable. She made the transition very easy for us. I will recommend Natasha to family and friends!

Amazing place would highly recommend for anyone they are fast and very helpful in every way and will get you right. Everytime

She needs to be fired!!! Had her brother-in-law do work on my vehicle. NOT COVERED WITH STATE FARM!!! SHE'S MY AGENT!! REALLY!!!

Have been dealing with Alan Worley and with Compass for over 7 years now and have had nothing but great service. Anytime I have needed to add, take something off, change ... more

I love this agency. I transferred in from out of state and having worked in insurance, I truly believe the agent makes the company. Nathan makes State Farm a great place ... more

I know that they go above and beyond for there clients and the staff is always there to help wonderful customers service regardless who answers to help they will get you ... more

This American Family agent has taken such good care of me. I cannot believe the personal attention that they give. I would recommend them to everyone.

Demetrius and his staff are all really friendly. They offered me fair rates and always communicate in a timely matter. I've been very happy having him as my agent.

Do not deal with Mike Strole

Very professional and helped me lower my auto insurance more than what I was expecting.

Was very expensive 845 to transfer over 485 a month

I would like to thank Jill for her knowledge and patience with our closing , Thank you Jill !! I appreciate you !!

Absolutely incredible place .

The agents, specially Miss Tiffany, are so wonderful and extremly helpfully. She helped my family a lot during the car incident. Thanks a lot.

Friendly staff.

What a terrible insurance company, she is running her place like a carryout. Incredibly rude and very bad communication skills. Acting like she knows it all. There is hun ... more

Gave great advice about my policies. Was super helpful to get to my understanding

Really scared I have screwed up. I've just sent a picture of my driver's license and social card to these people. God help me. I will cancel my credit card if this starts ... more

Transactions are very easy.

Ann helped me out with a policy and was so knowledgeable and so quick to respond to my questions. I will be calling back your office in the future if needed.

Always very helpful staff with fast response.

Very helpful, informed and they will go above and beyond for you. This is a full service agency offering insurance and financial service. I would highly recommend this ag ... more

Still waiting for a quote been a week. Guess call 1800 number get better answer. Talked with another customer and they were saying the same thing. They don't get it do ... more

Pam was such a help to us. We are in a unique situation and I’m sure we were not her easiest clients. Even though I had a bunch of questions and had to change things up ... more

Never got quote I asked for. Not often get good service

I can't stress enough how Dave and his amazing staff have made my family's insuranceneeds obtainable, understandable and affordable. We have our auto, home and life insur ... more

If youre looking for good rates and great service see Julie Holmes !

Not impressed at all