Catherine Calderon - Inactive

My appointment was canceled no one called to tell me, they never rescheduled they were very unprofessional, then they charged me for the service that was never preformed I had to go in and tell them to delete it because I was getting charged for a service I didn't have .
Jun 1st, 2023

I regret ever going to aspen. I got crowns done and was told my insurance would cover it. Months later it was denied by my insurance and a bill for almost 1000 hit my credit report. I feel like I got scammed. They made me believe my insurance would cover the procedure and did not say that the insurance approval was pending when I agreed to the treatment. I would of never went forward I knew they wouldn't be covered
May 21st, 2023

Though I have received decent services here in the past (mainly from the dental hygienists and technicians) I decided to switch to a smaller (non corporate) dental office upon my last visit to Aspen where I was left to wait for my dental exam for an hour and a half. I had to leave without ever seeing the dentist. I had a toothache at the time as well as anxiety over what dental procedure would be needed. Overall a cold and uncaring office.
May 18th, 2023

they had the wrong tooth that needed to be worked on in the system.
May 2nd, 2023

My visit was very professional and polite!! The receptionist and insurance representative was very thorough and very helpful!!! Hygienist did a very deep cleaning and impressions were very good. Overall a 10!!!!!!!
Apr 30th, 2023