National Pit Stop

This is the only place I trust with my vehicles. Great service, friendly staff, quick, and affordable.
Mar 27th, 2024

Mar 26th, 2024

Ive gotten my oil changed here for years but will not return after they changed my sisters oil and forgot to put the O-ring back on ultimately causing the brand new car to be totaled. She was also shown no compassion by the owner which is like salt in the wound. Very unfortunate and disheartening. Clearly a sign of negligence and sloppy work. EDIT: After seeing the business owners response it solidifies my point. Theres no compassion or desire to do better in the future. Going on and on about the insurance claim doesnt take away the fact that a paid employee at this business screwed up a simple oil change. Notice there is no mention of SOLUTIONS ex: more training, better quality checks etc. I would say its a shocking reaction from a business owner, however, I cant be surprised when it seems like their grammar, spelling, and punctuation are equally flawed.
Mar 26th, 2024

Mar 22nd, 2024

I have used this company in the past and based on a recent incident with my daughter, I would give this place ZERO stars if I was able. This company did an oil & filter change on her 2023 KIA. They were negligent in not installing a ring/seal correctly which resulted in her car loosing all the oil and burning up the engine. They did file a claim with their insurance company but rather than just replace the engine the insurance company totaled the car which resulted in my daughter being put in a negative financial situation. The settlement did not reimburse her for the $7K she initially put down on the car nor was she "made whole" by not being reimbursed for one year of car payments she had previously paid. She talked to the owner of this business and explained her situation to see if he would have some empathy for the financial dilemma his business and his insurance company put her in. She just wanted some financial help from him since the insurance payment won't "make her whole" because now she has practically nothing to put down on buying a replacement car. He refused to help her. Please keep this in mind if you choose to take your car to his business. Who can't perform a simple oil & filter change without it resulting in burning up an engine? I could and did oil & filter changes myself starting when I was 15 years old and didn't cause any engines to burn up.
Mar 26th, 2024