Castaway Bay

Clean and kids had a great time!
Apr 6th, 2024

Apr 6th, 2024

We just got home from our stay there. Staff was friendly and very welcoming and answered all questions. The lifeguards were thorough and ensured everyone was safe and friendly. The kids loved the slides and the pools. They did have fun in the waterpark. The water was a bit cold and after awhile my younger 2 did not want to do anything in the Waterpark because it was cold and I was struggling to go into the water because it was cold. The rooms were very basic. They were clean but if you looked under the bunk beds there was garbage under them from the guests that stayed in the room before. The heater was really noisy and we had to shut it off during the night because it kept waking us up. The bunk beds only had a sheet and a pillow on them which was really unusual. We had plenty of towels which was really nice. The king bed we had in our room was kinda uncomfortable and squeaked everytime you got out of bed. The mattress reminded me of sleeping on a futon. You could definitely tell they wanted you to spend most your time in the water park and what not and not in your room. The food at the snack bar wasn't bad and prices weren't unexpectedly expensive. We really liked the ice cream. Quaker steak was good and our waitress was really nice and attentive. They were understaffed but everyone was still so nice and wait times were not long. We enjoyed the arcade and the games were fun! Our stay wasn't bad but we probably will not go back and try somewhere else next time.
Apr 3rd, 2024

Ms. Shawn, at the front desk was amazing! She was very pleasant and professional. My family and I stayed here for two nights last week, the breakfast bar was very nice as well. Lastly, we enjoyed being able to swim outside while we were in the hot tub! Good experience overall.
Apr 2nd, 2024

Overall, we had a good experience. Family of 4 with a 3&5 year old. It's not top of the line and prices reflect that. The prices also reflect convenience. We purchased a family fun package type deal. We also got ice cream, while it was convenient, for 4 cones it was $25. Upon checking in, our room wasn't ready until 530. That was a little inconvenient. While we waited for our room we did our included bowling putt putt and arcade. We went into the waterpark until about 830. Got showers and ordered our included pizza and cheesy garlic bread. They said it would be 20 minutes, it took 55. They apologized and gave us a free brownie since we waited so long, without asking for anything. We took advantage of some of the activities, the steel drums and kids bedtime dance party. The room was perfect for our one night stay. Our fridge and microwave worked. I liked no carpet. It's a waterpark after all. The air temperature was chilly but the water itself wasn't too bad. Overall, my kids had a lot of fun. We'd consider coming back.
Mar 31st, 2024