North Canton Family Physicians
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133 Wilbur Dr NE
North Canton, OH 44720 - 330-494-6012
Hours
Chamber Rating
-
Mary humbert
After being a patient along with my family, at North Canton Family Physicians for nearly 30 years -- always showing up on time, never missing a payment or appt., I am disappointed on so many levels. I GUESS WHEN DR. JENRETTE RETIRED RECENTLY THE CARING FOR PATIENTS WENT OUT THE DOOR WITH HER!! I had an issue which resulted in me missing an appt. (& only ever did so before 6 months prior for a blood draw that I forgot about). Then I come home to find four letters in my mail telling me that I will have to find a new doctor!!!! (What if I were in an accident, sick, or dying in the hospital -- you never even bothered to ask) To top it off, today, I call Pioneer Physicians to make sure a bill that was never sent to my insurance was taken care of. And, I find out the doctor's office specifically told Pioneer to send my account to collections!!! No notice -- no nothing. And I've never failed to pay one single dime to them. This is an absolute TERRIBLE way to treat anyone, let alone a great patient that has been with NC Family Physicians for so many years. When you no longer care about the individuals, you will lose more than just me, just give it time. I'm thankful that you told me not to come back -- I appreciate you showing your true colors. With doctors who treat patient's this way, you couldn't pay me to come back. NOW THAT DR. JENRETTE IS GONE -- I WOULD DEFINITELY NOT RECOMMEND GOING HERE. It's a shame that they are destroying the business that Dr. Jenrette built.
Feb 12th, 2024 -
Ben Ryan
Update 12/13 - Office manager very rude, very short, very condescending. Will not be returning. This is weeks in the process. They are tough to work with. Good doctors but not great front office and reception. Rude coordinator and always dismissive. Sad.
Dec 19th, 2023 -
M Beth
Ive finally found a primary care physician that I respect and trust. Dr. James Phillips is great. This type of physician pretty much doesnt exist anymore. He actually cares and is careful and professional. The office staff/nurse assistant staff is mixed: most are nice and helpful . An update to my review: Dr. James Phillips is the best of the best in the medical profession, caring, compassionate and just an incredible human being.
Nov 17th, 2023 -
C
This is the best doctor I've ever been to. Dr. Phillips is very thorough, and I feel like my health concerns are being taken seriously and being thoroughly investigated. I received a letter with orders for a cardiovascular CAT scan, with a post-it note attached to it that told me to call University Hospitals, because they offer that particular procedure for free. I cannot express how grateful I am that the staff would include that for me. Something so simple as a heads up like that is so, so appreciated. The average office would have just sent the orders, and who cares if the patient needlessly paid thousands of dollars out of pocket for a test. But NCFP is not the average office. They've gone above and beyond with everything. I'd recommend these professionals to anyone.
Oct 26th, 2023 -
barb flynn
My husband and I have been patients of Dr Phillips for about one year. We are pleased with the care we have received. He listens to our concerns and very thorough. The staff is always friendly and respectful. The manager (Heather) is friendly and is very helpful with questions and concerns.
Aug 23rd, 2023
Contact Info
- 330-494-6012
Questions & Answers
Q What is the phone number for North Canton Family Physicians?
A The phone number for North Canton Family Physicians is: 330-494-6012.
Q Where is North Canton Family Physicians located?
A North Canton Family Physicians is located at 133 Wilbur Dr NE, North Canton, OH 44720
Q What is the internet address for North Canton Family Physicians?
A The website (URL) for North Canton Family Physicians is: https://pioneerphysicians.com/portfolio-items/north-canton-family-physicians/
Q What days are North Canton Family Physicians open?
A North Canton Family Physicians is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 1:00 PM
Q How is North Canton Family Physicians rated?
A North Canton Family Physicians has a 4.0 Star Rating from 27 reviewers.
Hours
Related Categories
Ratings and Reviews
North Canton Family Physicians
Overall Rating
Overall Rating
( 27 Reviews )Mary humbert on Google
After being a patient along with my family, at North Canton Family Physicians for nearly 30 years -- always showing up on time, never missing a payment or appt., I am disappointed on so many levels. I GUESS WHEN DR. JENRETTE RETIRED RECENTLY THE CARING FOR PATIENTS WENT OUT THE DOOR WITH HER!!
I had an issue which resulted in me missing an appt. (& only ever did so before 6 months prior for a blood draw that I forgot about). Then I come home to find four letters in my mail telling me that I will have to find a new doctor!!!! (What if I were in an accident, sick, or dying in the hospital -- you never even bothered to ask)
To top it off, today, I call Pioneer Physicians to make sure a bill that was never sent to my insurance was taken care of. And, I find out the doctor's office specifically told Pioneer to send my account to collections!!! No notice -- no nothing. And I've never failed to pay one single dime to them.
This is an absolute TERRIBLE way to treat anyone, let alone a great patient that has been with NC Family Physicians for so many years. When you no longer care about the individuals, you will lose more than just me, just give it time.
I'm thankful that you told me not to come back -- I appreciate you showing your true colors. With doctors who treat patient's this way, you couldn't pay me to come back.
NOW THAT DR. JENRETTE IS GONE -- I WOULD DEFINITELY NOT RECOMMEND GOING HERE. It's a shame that they are destroying the business that Dr. Jenrette built.
Ben Ryan on Google
Update 12/13 -
Office manager very rude, very short, very condescending. Will not be returning. This is weeks in the process. They are tough to work with.
Good doctors but not great front office and reception. Rude coordinator and always dismissive. Sad.
M Beth on Google
Ive finally found a primary care physician that I respect and trust. Dr. James Phillips is great. This type of physician pretty much doesnt exist anymore. He actually cares and is careful and professional. The office staff/nurse assistant staff is mixed: most are nice and helpful . An update to my review: Dr. James Phillips is the best of the best in the medical profession, caring, compassionate and just an incredible human being.
C on Google
This is the best doctor I've ever been to. Dr. Phillips is very thorough, and I feel like my health concerns are being taken seriously and being thoroughly investigated. I received a letter with orders for a cardiovascular CAT scan, with a post-it note attached to it that told me to call University Hospitals, because they offer that particular procedure for free. I cannot express how grateful I am that the staff would include that for me. Something so simple as a heads up like that is so, so appreciated.
The average office would have just sent the orders, and who cares if the patient needlessly paid thousands of dollars out of pocket for a test. But NCFP is not the average office. They've gone above and beyond with everything. I'd recommend these professionals to anyone.
barb flynn on Google
My husband and I have been patients of Dr Phillips for about one year. We are pleased with the care we have received. He listens to our concerns and very thorough. The staff is always friendly and respectful. The manager (Heather) is friendly and is very helpful with questions and concerns.
Overall Rating
Overall Rating
( 27 Reviews )Write a Review
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