Chase Bank

Angela Miller _{on Google}

Jan 18th, 2024

Awful customer service! Nicole and Stacie could use some training on how to close their lips and opening their hearing brains. Im in the process of moving ALL my accounts after being a chase customer my whole life. Great job ladies!!

Hannah Williams _{on Google}

Jun 23rd, 2023

Chelsea Durant was our banker, who welcomed my husband and I to Chase earlier this month. She fit us right in (without an appointment) to open up multiple accounts and went above & beyond with her customer service. Chelsea went out of her way to help us newlyweds figure everything out and answered all of our questions, without hesitation. She even called us a couple weeks later to check in on us, verify that we got our new cards in the mail, and ensure that everything was working properly. Thank you Chelsea!!!

Alexandria Campbell _{on Google}

Jun 8th, 2023

I had a smooth experience here. The banker was knowledgeable and was able to answer all my questions in a way that was both clear and concise. Everyone I saw was polite and professional.

Jane H. _{on Google}

May 23rd, 2023

I have banked at this branch for several years now. They have wonderful customer service. They are friendly, knowledgeable and very patient helping me understand my account information. I would definitely recommend them.

Dylan _{on Google}

Dec 24th, 2022

The way this bank does business personally makes me sick. What they actually put people through, the back and forths, the lies, the lack of care for their clients. The bait and switch and what I mean is approving clients for loans telling them its about to close to back and forth dragging you around, wasting your time and taking your money. They say you will be approved and get keys for this home on the 16th If they say the 16th just know its going to be another month from that at least. Their bankers are uneducated and arent there for the client, there is an absolute lack of communication and they only call you when they are sending their client on an emotional roller coaster. The girl I knew before she went with chase for a loan, in the end it made her smarter, definitely knowing what bank to not go with. But she was covered in acne when she was done from the stress emotional roller coaster they put her through like it was some twisted game, not only that but she almost got in a wreck and was crying many times. She had no home, nowhere to live because she was approved and told she was moving in and getting the keys for sure, and contract signed. Do yourself a favor, and stay away from this branch especially. Idk if all chase branches are this way. Smooth sailing she said, when they say this you better leave while you can.
Zero Integrity
Bait and Switch
Unethical Business
Immoral
Lack of communication
Employees low morale of Care for clients