Fifth Third Bank & ATM

Cody Carter _{on Google}

Jul 12th, 2022

4 out of 5 of our last check deposits have had a 10 business day hold placed. This is unreasonable and excessive considering most banks will clear checks in 1-3 days. The account is NOT new. Online customer service cant tell me why these holds are placed and that they are random. Randomly 4 out of 5 I guess. Branch tells me another story. Weve stopped using 5/3 in the past couple months because of this issue. If citizens ATM would have been working we wouldnt have even deposited this check with them. So much for 5/3 better, its more like a 5/3 harder waiting and chasing down your money. I even offered to deposit enough cash to cover the check today so the hold can be released.

Vince Coniglio _{on Google}

Jun 13th, 2022

Thanks to 5/3 for taking excellent care of my money. The "bad" reviews are mostly issues that are all the same with most banks so no reasons to complain.

Victoria Tate _{on Google}

Jun 3rd, 2021

I just went to this bank for the first time and they were honestly the nicest people I've ever encountered at a bank. They offered to switch my account so I didn't have to pay a service fee. And the guy helping me told me happy early birt
hday and let me know that my license is about to expire. 12/10 y'all are the best.

Angie Adams _{on Google}

Nov 5th, 2020

Always nice and helpful.

Garry N. _{on Yelp}

Jan 10th, 2020

After 17 yrs with 5/3rd bank, they put up several road blocks to our mortgage process. 3 days before the closing on our house, the loan officer informed us we would not be getting approval on the loan. When my wife called to ask why, she was verbally abused by the Sales Manager, Kenneth Hanna, sitting in his ivory tower. 5/3 bank should fire Ken Hanna and he should enter anger management to deal with his aggressive tactics. He said rude and fowl things to my wife on the phone. Mr. Hanna also told her that we would never get a mortgage from any bank. You can put anything you like on a website about being service oriented and customer driven, that doesn't make it true. Actions speak louder than words. He is obviously a little man who acts like a big shot at his job and enjoys belittling women. But, at home "at night, his fat and psychopathic wife would thrash him within inches of his life". After 17 yrs of with 5/3rd bank, we moved on to a service oriented bank and yes we did get a the mortgage with Huntington Bank in 30 days of application. If I could, I would give them zero stars. We have always had a good relationship with our local branch and this is not a rail against them at all. I am just expressing our story.