iStorage

stephen schwarz _{on Google}

Mar 28th, 2024

Clean, safe. Great staff.

Scott Snow _{on Google}

Mar 27th, 2024

Bait and switch!
I rented a 10X25 unit in January. Promotion was for $125 for the 1st month, then unit was going to the normal rate of $176 a month. Now less than 2 months later, they are increasing the rent to $223.00. Beware of any pricing on their website, because they will switch it on you once you get moved in. Contract allows them to raise the rent with only a 30 day notice.

Alexander Garcia _{on Google}

Mar 23rd, 2024

Nick was great he helped me out getting into the unit

Annah Aunger _{on Google}

Apr 2nd, 2024

The process to make a storage reservation is very simple and easy. Getting assistance is not. The website lists weekday hours as 10a-6pm. I drove over there to get help on a Wednesday, only to see store hours on Wednesday denoted as "closed". I rented a uhaul to move a large couch, only to find that the 10x10 unit I rented was actually two 5x10 units, with a two walls in the middle of the unit, separating the units, see image. This was not what I rented, and not what was advertised. It was extremely difficult to get my furniture into the unit, whereas if the unit was a 10x10, with doors the size of a unit that is 10x10, this would not have been an issue. I called the number on the store website, only for the operator to tell me that they could switch me units, but not guarantee that I would be in an actual 10x10 unit. When I asked for compensation in lieu of moving units, they said that I would need to speak to the property manager, but told me that their system says the office for this store is closed permanently. They then directed me to speak with the property manager of the sister store off HWY22, and they would be able to issue me a reduced rate. I was unable to contact the store, as the voice message told that the store was closed on Thursdays, even though the website hours say it should be open. My last resort is to go to the sister office to speak with the manager--but again, I can't guarantee that this store will actually be open.