Little Green Apple

Jan 24th, 2024

Jan 16th, 2024

On December 17th, I visited a Hallmark store with my two children to buy annual ornaments for their mom. Unfortunately, the first store didn't have what we were looking for, but we found the ornaments at a Mason store. Along with my boys choosing ornaments for themselves, we bought a total of 6, including 2 duplicates. Attempting to return the duplicates on December 26th, I was informed of a no-returns policy, posing a challenge as it's difficult to identify duplicates before you give them as a Christmas gift. Consequently, I'm now faced with selling the sought after duplicates on eBay. I also note that Hallmark's store signage doesn't address the no return policy. It is only on the receipt after purchasing. Ornaments are primary reason people visit Hallmark during Christmas. Help us out!
Jan 9th, 2024

Poor customer service. When I was shopping, the employees were arguing and my husband and I were appalled. Fast forward to doing a return and the owner refused my return until I pointed out it was in the 30 day window. She proceeded to argue for about 10 minutes before agreeing to the return. She threw her pen and the receipt at me as well. All of this over $29.99. Save yourself the headache of this place and get your cards at Kroger next door! I would give her zero stars if it were possible.
Dec 11th, 2023

Lacking some of the new ornaments the minute they opened for the release day.
Aug 9th, 2023