Watch Communications

In the experience that I have had with Watch Communications, I would avoid this company if at all possible. The biggest issues started after canceling their service in favor of fiber optic cable. Since the date that they acknowledged their services were canceled and I was no longer a customer, I have continually been billed each month for services that I no longer receive. The companys technician came out and collected their equipment seven (7) months ago and I am still being charged. Seven (7) times I have called in, waited 15-30 minutes to speak with a customer service representative assuring me that this issue will be resolved and will stop occurring, only to have the same issue each month. Whether out of incompetence or dishonesty, I am not sure. But it has been an extremely frustrating situation that I would advise to avoid if possible.
Apr 2nd, 2024

Very seldom does the service work. Have had techs out and they keep saying it's the equipment they use thats faulty. You basically are paying for a service you don't receive. Would highly recommend not using watch.
Mar 28th, 2024

It was a very informative, friendly and helpful experience dealing with this Company.
Feb 21st, 2024

Jeffery did an excellent job on install. Explained thing's to help me better understand what he was doing. On time and fast install.
Feb 10th, 2024

For $120 a month I'd expect decent internet. Nope. Internet drops every couple hours for anywhere from a couple minutes to a hour. Call support and they blame their technicians. They send a tech out and that tech blames the previous tech. The tech then fixes the supposed issue and leaves. Within a couple hours the internet drops again.
Jan 30th, 2024