CenturyLink

Jake _{on Google}

Jul 25th, 2023

Seriously-spectrum may be a bit more expensive, but for the love of god, switch to spectrum. 10x the internet speed for a bit more. Totally worth it. Century link is being served a class action lawsuit for how awful they are plus they lie to you about your internet speeds. I think that the lawsuit is more about the second part but you get the idea.

Zulema Lopez _{on Google}

Mar 22nd, 2023

I called to inquire about a new service for a very large business. The customer service person, Jessica, was not helpful, rude, and treated me like I was bothering her. I asked to speak with someone else but was told she couldn't transfer me. Customer Service is AWFUL!!!!

Tim OD _{on Google}

Feb 5th, 2023

Worst customer service ever. Go somewhere else. All the phone numbers go back to new service

Melissa Okuly _{on Google}

Sep 21st, 2022

I have been without internet for 2 weeks now I've called several times to complain and nothing done. Now I have to wait another week for a person to come to my house to see what's going on straight ridiculous.

Flana Gaymer _{on Google}

Jul 8th, 2022

What kind of self-absorbed, pompous, arrogant company does NOT have 24/7 online or customer support for INTERNET SERVICES. As an ISP there are expectations to service your customers OUTSIDE of normal working hours when the internet is prone to either go down, or act less than what is paid for. The fact that you are not open on weekends when most of your customers work 9-5 on the weekdays and therefore can NEVER reach your support team is deplorable. It's ridiculous that you only work during regular business hours and provide no support of any kind outside of those hours. Even the AI, which isn't a live person, CANNOT help you outside of normal business hours. If a negative rating were possible you'd get the max score!