Ohio Appliance Parts Supplier

Wonderful people ! Merchandise is fabulous! I will only shop there!

Bought some parts. Amazing service

Great service as always

Chris was very helpful both in suggesting parts and eventually repairing our washer. He was punctual, friendly and had great follow-up. Miraculously, he had the random ... more

I just got a new freezer upright. Love it sales. People were great. The delivery people were wonderful absolutely nothing but the best to say about this company.

Great service. Quick turnaround and house call!

Thank you Traci for helping us select our appliances for our new home. Your knowledge of products really shows. We felt you go above and beyond to answer questions at a ... more

Needed a part on a Saturday afternoon, not only did they have it , but gave me excellent advice on installation, HIGHLY recommended, been in the repair business for 20+ ... more

The guys here actually have field experience doing repairs and servicing equipment. So when they give you advice, it's from practical experience . Priceless. I always c ... more

Great guys. Old school shop loaded with every part imaginable. Only store in NE Ohio that had part needed for dryer.

Won't show up when they say they will and won't return your phone calls asking why.

Great service, selection and prices. Most people think you'll get a better price at a big box store but Bickslers prices easily beat Home Depot AND you get the service o ... more

I called Ace Appliance to repair my Samsung refrigerator. I received A+ service from my initial phone call and through the entire repair process. Brian V. was friendly, ... more

Great. Fast parts arrival perfect fit for our dryer. Quite like new !

They were able to get us in a day ahead of schedule. Tony, our tech, called ahead quickly diagnosed the problem and took care of the dryer. I would recommend them anyti ... more

They had exactly what I was looking for which is greatly appreciated

Charged me $12 shipping on a coin battery holder for a motherboard that cost $1.99. Could have been shipped for $2 in padded envelope. Theres a reason why they went out ... more

Super helpful and kind people working here. You can get items at steep discounts. Joe and Tim will make sure you are satisfied with your item or theyll fix it highly rec ... more

Cost

Its a small shop but they usually have everything I need when I need it. Its my go to store for appliance parts.

Very nice people and willing to help find what you want.

Bad customer services be aware

Herald's owners and staff were great to work with and are very knowledgeable with the products they service and sell. You will receive excellent and quality service!!

Needed new filter for our refrigerator water dispenser. They had what we needed with friendly service.

The rudest most unhelpful people I have ever met. I asked for a universal part. Guy says we dont sell universal parts. So I ask what do you sell. The guy says we have thi ... more

These guys are just the sweetest! And great prices, not to mention helpful!

They had the element for my oven at a good price.

I HAD A HARD TIME FINDING MY LAWN MOWER PART IN STOCK. WHEN I DID FIND, THE PRICE WAS RIDICULOUS, PLUS S/H. M & D, PRICE WAS GREAT, DELIVERY WAS IN A FEW DAYS, PRODUCT ... more

Amazing service. I brought in a piece of my dishwasher that had broken off. Eugene diagnosed the problem, looked up the part number so I could replace it (instead of buyi ... more

Very good company that honors warranties and is quick to get someone out to help when something breaks. I will continue to buy all my appliances here because of their se ... more

Great service along with knowledgeable people. If they do not have the part in stock between there 3 stores in Columbus then they will get it for you ASAP. I prefer this ... more

Great place Wonderful people

When customer service doesnt exist, and its not about the customer, you dont accept returns. Moral of the story

Very pleased from the first phone call to receiving the bill. Efficient and knowledgeable as well as courteous. Will definitely use again.

Happy with the product and the salesman ( Tyler ) we delt with, not so much with another salesman in the store.

Total con job.. sells you a over priced, dirty, appliance that breaks down quickly then charges you astronomical service price. Claims just to show up! Then makes a half ... more

Hands down best place to get parts in Cincinnati. I have 8 vendors for my company and V&V is my primary source! Very strong customer service!

These were hard to find, let alone at a reasonable price. Fit Great

I love Home Appliace. So much always going on, cooking classes, special events, social etc. Recenly in need of new washer. Neil, our salesman, hunted down a machine that ... more

I'm not a fan of flat rate charged to refill propane tanks, prefer net pounds or net gallons. Half full or partial tanks charged the same price as empties.

Thanks Taven for great service buying our SpeedQueen TR7

Told me they ordered a part for my leaking refrigerator (next day), went in the next day and there was a lady who was searching through boxes then took a personal call an ... more

Called yesterday late in the afternoon, parts arrived today! New heating element & door seal. Works great & good price!!! Excellent customer service.

Kevin and Melissa, the scheduler, were very accommodating. Kevin was able to work me into his schedule so I didn't have to wait 2 more days without the use of my refriger ... more

They did a Great job Helping us, if anyone needs used new appliances that's the place to go