Howell Tax Accounting Inc
-
862 Morrison Rd
Gahanna, OH 43230 - 614-367-9535
Hours
Chamber Rating
-
Rebecca Jenkins
Beth and her team have extensive knowledge that provides me with peace of mind.
Jul 23rd, 2020 -
Don The Idea Guy Holliday
Beth and her team have been providing tax and accounting services for my small business (as well as our personal household) for decades. Her experience and insight gives this "not-a-numbers-guy" confidence in knowing I don't have to worry about the paperwork and can concentrate on the work that matters to me. I recommend Beth to almost everyone I know (but not "too" many people... I want to make certain I can still get time on her calendar!)
May 3rd, 2020 -
Truth Betold
Has been doing my over 10 years still counting
Oct 24th, 2019 -
Jodie E.
Please if anyone reads this do not use Howell tax Accounting. We have been using her for the past nine years when we first started it was great. The past two years she messed our taxes up causing us to pay 300.00 which was her mistake. We forgave her and went back when we arrived at our appointment she doubled booked the appointment so she asked us if we could reschedule (not for sure why the other couple was more important but we rescheduled). This year I called and the lady that answered the phone (Joyce) said oh we sent you out a letter stating that your appointment is at 11:00. We never sat up an appointment they just generated one for us. When I asked her if we could rescheduled she said yes I will have to check on that and call you back. I didn't receive a call so I called and asked if she had a time she said we don't have anything in that time frame I told her ok we can do anytime after 3:00 she said ok I will have to call you back. I asked her why they generated a time without checking with the client she said they do that so it guarantees that everyone gets a time. That would be great but if it doesn't work for the clients and they always say they are going to call you back and don't how is that good customer service. If they can generate a letter with a time why can't they go into their system to reschedule. I would think with all of the technology that it would not be a problem. I said this is disappointing I don't understand it seem like you don't care and they don't all her response was I am sorry this is a busy time of the year. This year happens the same time every year I guess if we were a big company I'm sure it would matter more. We have gave this company several years of our business and money and their customer service has went down hill year after year. I would not recommend them at all. It really is a shame that people do not care about anyone anymore it all comes down to the mighty dollar and I guess my 250.00 a year isn't worth it to them to find a time
Jan 19th, 2016
Contact Info
- 614-367-9535
Questions & Answers
Q What is the phone number for Howell Tax Accounting Inc?
A The phone number for Howell Tax Accounting Inc is: 614-367-9535.
Q Where is Howell Tax Accounting Inc located?
A Howell Tax Accounting Inc is located at 862 Morrison Rd, Gahanna, OH 43230
Q How big is Howell Tax Accounting Inc?
A Howell Tax Accounting Inc employs approximately 20+ people.
Q What days are Howell Tax Accounting Inc open?
A Howell Tax Accounting Inc is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed
Q How is Howell Tax Accounting Inc rated?
A Howell Tax Accounting Inc has a 3.8 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
Howell Tax Accounting Inc
Overall Rating
Overall Rating
( 4 Reviews )Rebecca Jenkins on Google
Beth and her team have extensive knowledge that provides me with peace of mind.
Don The Idea Guy Holliday on Google
Beth and her team have been providing tax and accounting services for my small business (as well as our personal household) for decades. Her experience and insight gives this "not-a-numbers-guy" confidence in knowing I don't have to worry about the paperwork and can concentrate on the work that matters to me. I recommend Beth to almost everyone I know (but not "too" many people... I want to make certain I can still get time on her calendar!)
Truth Betold on Google
Has been doing my over 10 years still counting
Jodie E. on Yelp
Please if anyone reads this do not use Howell tax Accounting. We have been using her for the past nine years when we first started it was great. The past two years she messed our taxes up causing us to pay 300.00 which was her mistake. We forgave her and went back when we arrived at our appointment she doubled booked the appointment so she asked us if we could reschedule (not for sure why the other couple was more important but we rescheduled). This year I called and the lady that answered the phone (Joyce) said oh we sent you out a letter stating that your appointment is at 11:00. We never sat up an appointment they just generated one for us. When I asked her if we could rescheduled she said yes I will have to check on that and call you back. I didn't receive a call so I called and asked if she had a time she said we don't have anything in that time frame I told her ok we can do anytime after 3:00 she said ok I will have to call you back. I asked her why they generated a time without checking with the client she said they do that so it guarantees that everyone gets a time. That would be great but if it doesn't work for the clients and they always say they are going to call you back and don't how is that good customer service. If they can generate a letter with a time why can't they go into their system to reschedule. I would think with all of the technology that it would not be a problem. I said this is disappointing I don't understand it seem like you don't care and they don't all her response was I am sorry this is a busy time of the year. This year happens the same time every year I guess if we were a big company I'm sure it would matter more. We have gave this company several years of our business and money and their customer service has went down hill year after year. I would not recommend them at all. It really is a shame that people do not care about anyone anymore it all comes down to the mighty dollar and I guess my 250.00 a year isn't worth it to them to find a time
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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