Imperium Insurance Services, LLC

John Wick _{on Google}

Mar 24th, 2023

I asked to have my policy cancelled, she said she cancelled it and she did not. So my bank was set up to be charged automatically, every month for a policy I don't need. She also made changes to my policy without asking me, so I was being charged almost twice what I should have been charged for months, totalling hundreds of dollars.
Also, half of her "5 star reviews" are from accounts that have only made one review. Obviously they are fake reviews.
Response to owner's response: John Wick is a character, that's obviously not my real name. I was definitely a customer for years. I'm not calling again and dealing with your bad attitude.

Mark Fyffe _{on Google}

Mar 13th, 2023

What a awesome experience getting to deal with this professional team . I had called for home owners insurance , And actually got a better rate and policy coverage than I expected. Could not have asked for a better group to deal with . Thank you all at Imperium !!