PNC Bank

taunn x _{on Google}

Feb 29th, 2024

The older white Lady attitude isnt great, needs to learn how to speak to people.

Angela H _{on Google}

Aug 5th, 2023

I was made to feel like a criminal when I went inside this branch today. My debit card was cracked so I asked for a new one. I also filled out a withdrawal slip for a large amount of money for a car repair. The teller told me I had to sign the slip again because my signature didn't match the signature card on file. She had my license and I pulled out my social security card that also had my signature. She said I had to sign again because of the amount of fraud they have experienced and repeated my signature did not match. I was sorry to hear that, but that has nothing to do with me. My signature was the same the second time I signed and it matched my license and social security card signatures. I pulled down my mask so she can see my full face. She told me that was not necessary. I asked her was it because it was $500 of my money? Was it because I'm Black? I complained to the manager who said he would talk to her after the customers were gone and repeated the same story about fraud. That is not enough. I felt so embarrassed. I will never go inside that branch again. I'm making a formal complaint with the corporate office also. Maybe it's time to choose another bank that won't treat me suspiciously when im withdrawing from my account. Do better PNC.

James Seward _{on Google}

Jul 26th, 2023

I was in the branch this morning and the teller who waited on me was Tia she was very professional and met the needs that I needed addressed.