AVRS Furniture Luxury Conceptts

We ordered custom sofa in March and they promised delivery by end of May or early June, we are in July now and there is no communication on the status of delivery!
Jul 3rd, 2023

While the chairs and dining set I bought look very nice my experience with this company has been awful. After purchasing, it arrived with some minor damage and dings and absolutely no hardware, which took them an extra week to get to me. Not a big deal but very inconvenient especially for the price I paid. Fast forward 7-8 months and despite rarely being used (we tend eat at the couch) the chair backs continually loosen and need to be tightened and then one of the chairs collapses and breaks underneath a guest, of which couldnt have weighed more than 130 pounds. Luckily she was okay, but the chair completely snapped. A week or so later, another chair creaks underneath me and I feel it start to come apart and I was able to stand up before I fall. I am certain that I assembled correctly, leaving only the quality of the product to be at fault. I tried to give the benefit of the doubt as occasionally faulty products happen, so I reached out to the salesman about the damage and my experience, hoping for some sort of resolution. That was over a month ago and I still havent had a response. I have also attempted to call the store repeatedly over the past month, and have never once gotten through. I am always forwarded to the voice mail box. It is impossible for me to reach anyone there or talk to a manager. Considering I paid hundreds of dollars for this furniture, I except it to last longer than 6-9 months. Now I have a unusable dining set, out of fear of someone getting hurt. Dont spend your money here. Go somewhere that wont sell you a faulty product and take your money and run.
May 29th, 2023

UPDATE: talked to SAAB and explained the reason for delay. I received my chairs and the company gave gladly a temporary table while waiting for Yeraz Live Edge Table. The dining chairs are beautifully made in Malaysia. The assembly has clear instructions. I cannot wait for my live edge table. Thank you AVRS, I thought I will never receive my order. Pls update the phone number in google. Order 17573 - Last ordered and paid February 2023 and up to now.. no delivery update or tracking number. Response was previous manager handled my Order not working with them anymore So sad, I had high hopes with this furniture shop but utterly disappointed. I thought by purchasing directly from them would be better than Etsy. Theres a seller in Etsy that sells exactly similar furniture but not sure if affiliated but saw the Etsy reviews it was promptly delivered. Wheres my dining table and chairs :( All i received were apology email but no action done
May 20th, 2023

Very professional and clean.
May 17th, 2023

It was a great business. Thanks
Apr 8th, 2023