Chamber of Commerce

      Spectrum

      ( 256 Reviews )

      Spectrum
      Services Time Warner Cable customers
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      Closed
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.9 - (256 reviews)
      73
      29
      43
      25
      86
      Read Our 256 Reviews

      Chamber Rating

      Verified Member
      2.9 - (256 reviews)
      73
      29
      43
      25
      86
      › ‹
      • James Schroeder

        I do not like that I have to go there to get things done when there's a line going out the door and the wait time is usually 2 hours
        Mar 14th, 2024

      • Michael Gerena

        Experiencing technical issues with Spectrum tv. Don't recommend getting it.
        Mar 1st, 2024

      • mike villarreal

        Great customer service, manager is awesome.
        Feb 8th, 2024

      • lonnie manon

        U know people complain about this company a lot. I used to have so many problems with Spectrum now for the last two years it's been running smoothly. Thank u, Spectrum
        Jan 31st, 2024

      • Nicholas Nelson

        Staff is courteous and helpful, however i called to end service and they never shut it off so i got charged an extra month.
        Jan 27th, 2024

      Read Our 256 Reviews

      About
      Spectrum

      Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 2010 S Jefferson Ave. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Defiance Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

      Contact Info

      Services

      • Pay My Bill
      • Spectrum Mobile, Video, Internet and Phone
      • Self Install Kits
      • Demo Center
      • Equipment Exchange

      Payment Methods

      • CASH
      • DISCOVER
      • MASTERCARD
      • VISA

      Questions & Answers

      Q What is the phone number for Spectrum?

      A The phone number for Spectrum is: (866) 874-2389.

      Q Where is Spectrum located?

      A Spectrum is located at 2010 S Jefferson Ave, Defiance, Ohio 43512

      Q What is the internet address for Spectrum?

      A The website (URL) for Spectrum is: https://www.spectrum.com/locations/oh/defiance/2010-s-jefferson-ave?cmp=yxt&y_source=1_MTQ1NzE0Ny01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Spectrum?

      A Spectrum employs approximately 20+ people.

      Q What days are Spectrum open?

      A Spectrum is open:
      Wednesday: Closed
      Thursday: 10:00 AM - 6:00 PM
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM

      Q How is Spectrum rated?

      A Spectrum has a 2.9 Star Rating from 256 reviewers.

      Hours

      Wednesday:
      Closed
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM

      Ratings and Reviews
      Spectrum

      Overall Rating

      Overall Rating
      ( 256 Reviews )
      73
      29
      43
      25
      86
      Write a Review

      James Schroeder on Google

      image I do not like that I have to go there to get things done when there's a line going out the door and the wait time is usually 2 hours

      Business Response on Google Mar 19th, 2024
      We are sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net). ^RJR

      Michael Gerena on Google

      image Experiencing technical issues with Spectrum tv. Don't recommend getting it.

      Business Response on Google Mar 10th, 2024
      We're sorry that you're having issues with your service and we would like to help. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can help provide you with a solution. ^RJR

      mike villarreal on Google

      image Great customer service, manager is awesome.

      Business Response on Google Jan 18th, 2024
      Thanks for taking the time to share your experience, and thanks for the excellent review!

      lonnie manon on Google

      image U know people complain about this company a lot. I used to have so many problems with Spectrum now for the last two years it's been running smoothly. Thank u, Spectrum

      Business Response on Google Jan 13th, 2024
      Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. ^STS

      Nicholas Nelson on Google

      image Staff is courteous and helpful, however i called to end service and they never shut it off so i got charged an extra month.

      Business Response on Google Jan 25th, 2024
      We apologize for the poor experience and would like to look into this issue further. Please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience. ^RJR
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      Overall Rating

      Overall Rating
      ( 256 Reviews )
      73
      29
      43
      25
      86

      Write a Review

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