Pep Boys

Mar 31st, 2024

I visited Pep Boys located at 2830 S Hamilton Rd, Columbus, OH 43232. The manager, Stephen, assisted me with my appointment for a FREE Brake System Evaluation and a FREE Alignment Check. Stephen was very thorough and detailed with my inspection. He made sure I was very understanding of what the issue was with my vehicle; he even broke down the issue by providing me with a visual explanation, which always works best for me in order to process whats going on and to feel reassured that I was not being taken advantage of. Stephen definitely went above and beyond in my opinion, with communicating what was wrong with my vehicle. I would absolutely recommend going to Pep Boys. Stephen didnt charge me anything for the visit, it was quick; they quickly found the issues; they provided me hard cold proof, and they also gave me printouts as well as sent the information to my phone and email. Needless to say, they got me in very quick to do my inspection, whereas other folks I went to was either not as thorough, much more expensive, and/or could not get me in just for an inspection, at least not anytime soon. Thank you, Stephen, and Pep Boys.
Mar 24th, 2024

Mar 17th, 2024

I have had many great experiences at this location and my most recent was no exception. Staff was very good about communicating what was wrong with my vehicle, the price was reasonable given the extent of repairs my vehicle needed (my car is older and has a lot of miles), and they even called me to tell me when the work was complete so that I didnt have to sit there and wait all day. Staff is also helpful in answering my questions since I dont know a lot about repairing cars. Would highly recommend!
Mar 4th, 2024

Feb 3rd, 2024