Monro Muffler Brake & Service

Mar 26th, 2024

These guys are the best! They are efficient, helpful, and prompt!
Mar 8th, 2024

Mar 6th, 2024

Took my car there because my rear right wheel was making a weird scrapping sound, they inspected the vehicle and told me there was nothing wrong with that wheel. I had to take my car to another mechanic and they were able to diagnose a bad caliper in the rear right wheel. This place is a waste of time, bad mecanics can't even diagnose a broken caliper.
Mar 2nd, 2024

Dropped off my car here to get a tire patch. Was called by the manager not even 30 minutes later and told that due to unforeseen circumstances they had to close the shop for the day. He offered to patch the tire for free first thing the next day, which I was appreciate of and said sure. They kept my car overnight and I didn't hear from anyone the next morning. After calling the store 3 times throughout the morning and getting no answer, I got a ride there to find out the store was closed (again) with my car locked inside. No one at the main office could contact the service manager. They had to call the district manager, who also attempted to reach the service manager unsuccessfully, and then had to send an employee over to unlock the store and give me my car back, not repaired. Tyler was the only person throughout this experience who was apologetic and offered to make it up to us somehow. By no fault of his own there's no way I would ever be back here. Took it right across the street to Firestone and the repair was done professionally and quickly.
Mar 31st, 2024