Nationwide Children’s Behavioral Health Pavilion

Our child was brought here nearly 6 hours ago, permission was given to administer treatment, my fiance has been there for going on 5 hours now waiting for an evaluation for admission, it was not busy by any means, these people have no sense of urgency and clearly do not understand the trauma they put everyone through while they piddle about and take their time. I highly do not recommend any child being brought here if you want something timely or convenient to happen, it's literally torture for anyone who IS mentally sane. Pick up the pace and do your jobs, what a joke, you literally cause more trauma, pain, anguish and damage to people and their lives by doing the bare minimum.
Feb 24th, 2024

For me personally when I went here because I had a mental health crisis they treated me greatly our conversations were mostly kept private but for the most part I liked it here
Feb 1st, 2024

It was an amazing experience. I was a patient there and I have to say, it was way better than theist mental health facility that I went to. The therapists and staff were really friendly and welcoming, the stay was amazing, and the room was perfect. You get a TV in your room, you can get how many pillows and blankets you want, and they also have ice cream there! They made me feel loved and special, and I felt like I learned a lot from the therapists there. So thank you Nationwide Children's Behaviorial Health Center for everything! I totally recommend if you guys are looking for a mental health facility for kids. :)
Oct 17th, 2023

We were so impressed and grateful for the care and compassion shown to our daughter. Every member of the staff was very gracious toward us and responsive to our questions. If your child is experiencing suicidal ideation, this is where you want to take them.
Sep 9th, 2023

What to expect: Upon arrival much like any emergency room you register in and then you have to wait your turn depending on the day your wait may be longer or shorter. They provide drinks and snacks and coloring for children and family while waiting and theres movies on a large screen tv and lockers for personal items if you dont wish to carry them with you. They are considerate of your childs identity whatever their pronouns may be. When it is your turn your child will go back and be spoken with they will then speak to the parent and then both together where its best to be honest for the right help and treatment. If deemed necessary and a bed is available they will admit your child. You have the option to stay with your child or if space is needed and you are from out of town to stay at the Ronald McDonald house a few blocks away. They seem encouraging about families participating in the care of the children there and try to help you prepare to go home with a plan. The goal has overall seemed to be stabilizing the hold to go home if possible. My experience: The first visit we had due to my son speaking suicidal ideations and admission of a failed attempt thats exact how the process went we were waiting for a few hours like any e.r but its worth the wait. Now this time: the only complaint is one lady tried to convince my son who identifies as male to accept they them her she pronouns he declined several times. It was only one member of staff though and a complaint was submitted. Their meals arent always the best like most hospital foods however my son highly recommends the hot pretzels with cheese and pizza its good. Other than that it was an amazing helpful stay. The second visit we came in due to anger issues and not being able to regulate after being released from sun behavioral in Columbus (do not send your child there, it made everything worse). So I brought him to the bhp and they were able to get him regulated and we went home later that night after he had a nap there. No complaints they answered my concerns and prepared me with all my questions. These times were in 2023. The third time was here in march 2024. My son after a suicide attempt was sent to glenwood behavioral in Cincinnati Ohio and my son called me in a panic claiming he needed help but he wasnt getting it there and he needs out and specifically requested the BHP. I got to him as soon as possible and signed him out AMA. Where he told me the terrible conditions of Glenwood and we then went to this facility. We checked in and there was a long wait nearly 12 hrs between check in and admission but they were packed my son felt safe and relieved to just be there and talk with staff. I am truly thankful for the staff at the BHP. They make a terrible situation somewhat better. I just wish we were closer. This last time leaving I didnt feel my son was ready and expressed that to the staff members we were working with they said clinically he has shown them he was and I do agree part of his recovery is he has to apply what he learned in real life scenarios but as i suggested he simply wasnt ready but had manipulated those around him and upon coming home though he was able to regulate My son has refused to keep the guidance we learned as a family and with his mental health with another attempt and is now in another facility as the local hospital send them to the first available bed. Mental health is not a one stop fix, its a process that isnt easy to face and it gets ugly. The BHP staff Is simply a stepping stone to guide you toward a better future not just for our children but the family as well. I as a parent attended all the family sessions my son wasnt always being honest but with the tools they have equipped me with I am honestly able to handle situations and hard conversations better than our first visit and I thank them for that because it has helped me with my other child as well!
Mar 27th, 2024