TORCO Termite and Pest Control Company

I was referred to TORCO from a local company who did not treat what I was needing. The first appointment I had scheduled no one called or showed up. When I texted the technician who was supposed to be there, he told me he was having trouble with the truck. Against my better judgement, I rescheduled for later in the week. He came out and looked around for free, which was great. Although no ants were seen during his visit, he said based on the pictures I had taken that I did have carpenter ants. His reasoning was that I had sawdust in my attic (it was actually insulation that had been laying there since I moved in 3 years ago). He advised that I start treatment and explained that he would spray my attic and put something along the foundation of my house and it would be a one-time treatment. I had a bad gut feeling so I told him I would wait and let him know. I had another company come out in the meantime. I was told by them that you can't treat carpenter ants unless you know where the nest is, which TORCO did not. I was also told that based on the treatment they were planning, the spray would have ruined my insulation in the attic. The tech from TORCO attempted to reschedule my appointment and I told him I would not be moving forward with treatment due to them not being honest. I did not hear from him after that, however, received automated texts about an appointment being scheduled anyway. I then received a call from John Breen trying to confirm the appointment I never agreed to and to collect payment. I returned the call and then received a text stating that there would still be an invoice since treatment was started, even though it wasn't. I provided screenshots of my texts with the technician proving treatment was not started, so I am hoping they back off and do not try to collect money for a service they did not provide. Service: Ant extermination
Apr 18th, 2023

Eddie Wright was our inspector who came out to identify the bug problem we had. He was incredibly nice and explained everything we needed to know about the issue we had. They were quick and thorough with the job.
Mar 1st, 2023

Worst company. Do not use they will ignore calls and will say they will be their but will stand you up. I hope they go out of business
Aug 27th, 2022

The best hands down I use them 4 times a year at my house , they go just about everywhere in Ohio.
Aug 25th, 2022

Friendly Professional service, gets the job done right.
Apr 21st, 2022