REI

If I could leave them 0 stars, I would. My husband LOVES this store, and he gets all his outdoor gear from there, and even though I know it wont make a difference to them, we wont be shopping at REI (specifically this location) anymore. For an OUTDOOR shop that even sells outdoorsy apparel for pets, dogs, they are not pet-friendly. We walked in with our extremely well-behaved dog, and one of the employees stopped us in the middle of the store and told us we had to leave unless our dog was a service dog because they do not allow pets in the store. The irony.
Mar 25th, 2024

Outdoor adventure has dog supplies, but dogs are not allowed. First REI I've visited with this policy.
Mar 22nd, 2024

I just wanted to give a huge shoutout to Whitney for accommodating us!! We drove 1 1/2 hours specifically for REI with our dogs to get some stuff for an upcoming trip. Everywhere online said they allow dogs and Ive brought my dog/ seen dogs in rei many times before so I didnt think much of it. However when we got there we were immediately met with the questions of if our dogs were service dogs and that we needed to leave, etc. My dad had already dropped us off at this point and we didnt want to walk in the rain back to the store my parents were at. After a few minutes of waiting for my parents to come pick us up, Whitney came out and told us sorry about all of that and told us we could keep the dogs and shop as long as we kept them in the cart! Thank you for saving the day!
Mar 5th, 2024

A gentleman by the name of Scott was super helpful with my climbing questions. He took the time to explain belay devices, lead climbing, rigging, and other gear. He even took a few things out of their package to demonstrate. Climbing gear is pretty doggone important. Scott has my vote of confidence to properly outfit a climber. Highly recommended.
Feb 10th, 2024

Jan 4th, 2024