Preterm
-
12000 Shaker Blvd
Cleveland, OH 44120 - 216-991-4000
Hours
Chamber Rating
-
Michelle My Bell
Feb 19th, 2024 -
Winnie Trudy
Dec 25th, 2023 -
Rachel Wright
They claim to help with financial aide. They don't help with anything at all
Oct 15th, 2023 -
drenicker
Oct 13th, 2023 -
Zoe B
If I could give this place a zero star I would 100%. My first appointment I was there almost 3 and a half hrs before I was seen, people who came in after me were called before me, not sure why that happened. Then my second appointment let's talk about the fact that I was discriminated against for being on a certain medication, so they refused and denied me ANY KIND of pain relief medication whatsoever other than volume, which did absolutely nothing to even calm me down, so last minute I asked them if I could please have an iv placed because I'm freaking out scared and uncomfortable, while I sat in the back room every single person in that place had an iv, there was a woman so messed up from the medications they give she was throwing up, everyone else was falling asleep and had to have help to be walked and sat down, while they completely refused to give me medication to make sure I didn't feel the procedure or was in pain. I explained to them multiple times my doctor approved me taking any kind of pain medication for relief for me during this process, they just kept telling me that there was nothing they could do for me and that their fentanyl drip with iv sedation wouldn't do anything for me, which is 100% false, I received fentanyl with lidocaine for my epidural and I was completely able to feel it all and be out of pain 100% almost during my delivery 3 months prior to my first child. Also I was promised and signed a paper stating i wanted to say goodbye to my baby after this process and asked about it and they told me after I got checked out I would be able to come back and do that and then they completely ignored that and didn't let me say goodbye either. This process was extremely hard for me and due to the fact that I had absolutely NO PAIN medication I felt 100% of this procedure and during this procedure I was literally getting laughed at for clenching down screaming and crying. The woman that was laughing at me was doing the ultrasound during it and was pressing down harder than the woman inside of me and hurting me so extremely bad. I'm not sure why at all this process was funny to her in any way or why me being in severe pain and crying was funny whatsoever or why she was doing that, but she needs to be fired, that was they most unprofessional thing ive ever experienced and felt i like she was pressing down like that to intentionally hurt me and that was also they most intense, horrible experience ive ever had in my entire life. They also didn't give me anytime to consider this decision beforehand or get prepared for what was about to happen to me. I just cannot believe I trusted this place to help me during this extremely sensitive time of need for me and this was how I was treated.
Nov 14th, 2023
Contact Info
- 216-991-4000
Questions & Answers
Q What is the phone number for Preterm?
A The phone number for Preterm is: 216-991-4000.
Q Where is Preterm located?
A Preterm is located at 12000 Shaker Blvd, Cleveland, OH 44120
Q What is the internet address for Preterm?
A The website (URL) for Preterm is: http://www.preterm.org/
Q What days are Preterm open?
A Preterm is open:
Thursday: Closed
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is Preterm rated?
A Preterm has a 4.1 Star Rating from 98 reviewers.
Hours
Related Categories
Ratings and Reviews
Preterm
Overall Rating
Overall Rating
( 98 Reviews )Michelle My Bell on Google
Winnie Trudy on Google
Rachel Wright on Google
They claim to help with financial aide. They don't help with anything at all
drenicker on Google
Zoe B on Google
If I could give this place a zero star I would 100%. My first appointment I was there almost 3 and a half hrs before I was seen, people who came in after me were called before me, not sure why that happened. Then my second appointment let's talk about the fact that I was discriminated against for being on a certain medication, so they refused and denied me ANY KIND of pain relief medication whatsoever other than volume, which did absolutely nothing to even calm me down, so last minute I asked them if I could please have an iv placed because I'm freaking out scared and uncomfortable, while I sat in the back room every single person in that place had an iv, there was a woman so messed up from the medications they give she was throwing up, everyone else was falling asleep and had to have help to be walked and sat down, while they completely refused to give me medication to make sure I didn't feel the procedure or was in pain. I explained to them multiple times my doctor approved me taking any kind of pain medication for relief for me during this process, they just kept telling me that there was nothing they could do for me and that their fentanyl drip with iv sedation wouldn't do anything for me, which is 100% false, I received fentanyl with lidocaine for my epidural and I was completely able to feel it all and be out of pain 100% almost during my delivery 3 months prior to my first child.
Also I was promised and signed a paper stating i wanted to say goodbye to my baby after this process and asked about it and they told me after I got checked out I would be able to come back and do that and then they completely ignored that and didn't let me say goodbye either.
This process was extremely hard for me and due to the fact that I had absolutely NO PAIN medication I felt 100% of this procedure and during this procedure I was literally getting laughed at for clenching down screaming and crying. The woman that was laughing at me was doing the ultrasound during it and was pressing down harder than the woman inside of me and hurting me so extremely bad. I'm not sure why at all this process was funny to her in any way or why me being in severe pain and crying was funny whatsoever or why she was doing that, but she needs to be fired, that was they most unprofessional thing ive ever experienced and felt i like she was pressing down like that to intentionally hurt me and that was also they most intense, horrible experience ive ever had in my entire life. They also didn't give me anytime to consider this decision beforehand or get prepared for what was about to happen to me. I just cannot believe I trusted this place to help me during this extremely sensitive time of need for me and this was how I was treated.
Overall Rating
Overall Rating
( 98 Reviews )Write a Review
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