Extended Stay America - Cleveland - Beachwood - Orange Place - South

Walter G _{on Google}

Apr 8th, 2024

On the plus side the hotel is quiet. The negative side the rooms are dated and have seen a lot of wear. Small things like dirty hand prints on the door frames are unappealing. The breakfast that is listed as free is not worth the price of free! You can do better at a vending machine. The hotel offers no ice machine. The pillows on the bead were as flat as pancakes. While listed as Extended Stay I would never stay here again for more than one night. There are always a group of residents smoking near the exit doors and drinking 20oz beers even first thing in the morning.
Rooms: Clean but very dated. Pillows were as flat as pancakes. Microwave was grimy.
Safety: We have pets and one of the residents smoking and drinking out side ask us if we would sell him our pets! It made us very comfortable

Nannette Conde _{on Google}

Apr 6th, 2024

This is the worst exp i have ever had, the television was suppose to have netflix but does not, there were mot any pots and pans but there are burners that you can cook on, I asked for a blanket I was told that there werent any, so i asked for an additional comforter I was told there werent any , so i asked could i get an additional top sheet I was told i had to bring my sheets i order to get an additional sheet, which yes what good would that have done, There isnt a coffee pot I was told i could cast from my phone to get netfix or prime and yes they are on the remote but there isnt a way to sign in to even cast it. The front desk people are not pleasant, The white lady barely speaks English, The Light skin short black lady with the limp did not appear to want to be at work, Im still waiting for The Older lady with the blue hair to call me back about the pots and pans Since Saturday. Today is Sunday and we are here until Tuesday
And there is not a business center in this hotel. This is not a good place for more than one night.
Rooms: Small and dank

Kasia Fedyk _{on Google}

Apr 4th, 2024

I have to say that the hotel is in best hands do to Max who is the manager.
One of the most caring and professional management I have experienced. The crew is wonderful including Victoria who works the mornings always accommodating..
Actually all the front desk is very helpful. I want to thank Max the manager to help make this place feel like home.

Marilyn Taylor _{on Google}

Mar 31st, 2024

Staff at the extended stay went above and beyond to make sure I had everything I needed to make my stay safe and pleasant.