Tide Cleaners

( 196 Reviews )

3348 Madison Rd
Cincinnati, OH 45209
513-964-1254

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Hours

Thursday:

7:00 AM - 7:00 PM

Friday:

7:00 AM - 7:00 PM

Saturday:

8:00 AM - 5:00 PM

Sunday:

10:00 AM - 3:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

CALL DIRECTIONS REVIEWS

Chamber Rating

3.7 - (196 reviews)

116

Read Our 196 Reviews

Chamber Rating

3.7 - (196 reviews)

116

› ‹

Ruby Boyajian
Terrible customer service. Website says in by 9, out by 5 Showed up at 8:45am on my day off and was told they just recently changed it to 8. I drove 35 minutes to specifically go to this dry cleaners. Maybe change your website very annoying
Mar 29th, 2024
Kristen Chase
If you care about the piece of clothing, dont bring it here. My husband and I brought our wedding tuxedo and gown here to get the tuxedo dry cleaned and gown preserved. The kid at the register admitted he didnt know what he was doing and we didnt get a receipt and I left very nervous we may never see my gown again. I even called the next day to talk to someone else to make sure everything was set because I didnt get a receipt, an email, nothing, and they assured me it was all set and the service is on my account and the gown will be sent out. Over a month went by, my gown should be ready, and when we pick up my husbands tuxedo they said there was no wedding gown on my account. They threw out the garment bag my husbands tuxedo was dropped off in and threw out his cufflinks with it. I asked if they threw out my gowns garment bag and thank god they found my gown somewhere in the store. They never even sent it out. The manager claimed they called me to make sure I really wanted to get it preserved but I checked my call log and voicemails and that never happened. I got an attitude so I took the gown home with me and I will bring it somewhere else. Terrible experience. Employees lack training and should not handle something as important as a wedding gown. Leaving this review because no one in the store cared about the multiple issues we had. If you care about your clothing item, dont bring it here.
Mar 24th, 2024
yasser al-sabbah
First time using there service and it will be the last time Worst service ever
Mar 19th, 2024
Kelly Heinichen
Massive kudos to Caina and Gabby who were extremely accommodating in getting a rush dry cleaning done!!
Mar 11th, 2024
Nicole Gulley
When I called, the young lady was very professional and helpful. She did her best to help fix my situation. It was on Friday Feb 9, 2024 in mid morning.
Mar 8th, 2024

Read Our 196 Reviews

About
^{Tide Cleaners}

Tide has been a leader in innovation since its creation more than 70 years ago. Now, Tide is expanding beyond at-home laundry care with the latest innovation to care for your clothing: Tide Cleaners.We set out to create a dry cleaning service with an unrivaled level of clean and care for your most cherished garments. Tide Cleaners offers the ultimate in convenience, quality and customer service. From our drive-thru valet and 24-hour services to our smiling staff and the fresh clean scent of Tide on your cleaned items, weâ€™re changing dry cleaning for good.We do more than just clean your garments, we preserve and prolong their lifespan so you can look great all the time. Tide Cleaners is truly unmatched in the dry cleaning industry.

Contact Info

513-964-1254
Facebook

Services

Dry Cleaning
Local Services

Languages

English

Specialities

Dry Cleaning
Local Services

Questions & Answers

Q What is the phone number for Tide Cleaners?

A The phone number for Tide Cleaners is: 513-964-1254.

Q Where is Tide Cleaners located?

A Tide Cleaners is located at 3348 Madison Rd, Cincinnati, OH 45209

Q What is the internet address for Tide Cleaners?

A The website (URL) for Tide Cleaners is: https://tidecleaners.com/en-us/locations/3489

Q How big is Tide Cleaners?

A Tide Cleaners employs approximately 20+ people.

Q What days are Tide Cleaners open?

A Tide Cleaners is open:
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM

Q How is Tide Cleaners rated?

A Tide Cleaners has a 3.7 Star Rating from 196 reviewers.

Hours

Thursday:

7:00 AM - 7:00 PM

Friday:

7:00 AM - 7:00 PM

Saturday:

8:00 AM - 5:00 PM

Sunday:

10:00 AM - 3:00 PM

Monday:

7:00 AM - 7:00 PM

Tuesday:

7:00 AM - 7:00 PM

Wednesday:

7:00 AM - 7:00 PM

Related Categories

Ratings and Reviews
^{Tide Cleaners}

Overall Rating

( 196 Reviews )

116

Write a Review

Ruby Boyajian _{on Google}

Mar 29th, 2024

Terrible customer service. Website says in by 9, out by 5 Showed up at 8:45am on my day off and was told they just recently changed it to 8. I drove 35 minutes to specifically go to this dry cleaners. Maybe change your website very annoying

Business Response_{on Google} ^{Mar 30th, 2024}

Ruby, we are so sorry to see you were not satisfied with your experience. We'll be sure to follow up on this with our team and also ask that someone from our management team reach out to you. Thank you for sharing your feedback with us!

Kristen Chase _{on Google}

Mar 24th, 2024

If you care about the piece of clothing, dont bring it here.
My husband and I brought our wedding tuxedo and gown here to get the tuxedo dry cleaned and gown preserved. The kid at the register admitted he didnt know what he was doing and we didnt get a receipt and I left very nervous we may never see my gown again. I even called the next day to talk to someone else to make sure everything was set because I didnt get a receipt, an email, nothing, and they assured me it was all set and the service is on my account and the gown will be sent out.
Over a month went by, my gown should be ready, and when we pick up my husbands tuxedo they said there was no wedding gown on my account. They threw out the garment bag my husbands tuxedo was dropped off in and threw out his cufflinks with it. I asked if they threw out my gowns garment bag and thank god they found my gown somewhere in the store. They never even sent it out. The manager claimed they called me to make sure I really wanted to get it preserved but I checked my call log and voicemails and that never happened. I got an attitude so I took the gown home with me and I will bring it somewhere else.
Terrible experience. Employees lack training and should not handle something as important as a wedding gown. Leaving this review because no one in the store cared about the multiple issues we had. If you care about your clothing item, dont bring it here.

Business Response_{on Google} ^{Mar 23rd, 2024}

Hello Kristen. Thank you so much for taking time to provide feedback about your experience. We're sorry we did not meet your expectations. Someone from out team will be in contact with you.

yasser al-sabbah _{on Google}

Mar 19th, 2024

First time using there service and it will be the last time
Worst service ever

Business Response_{on Google} ^{Mar 24th, 2024}

Hello Yasser, Im sorry to hear that we did not meet your standards. Please call the store and ask for the GM. We would like to understand your issue with your service and take care of it. Thanks for the feedback as we will use this as a coaching opportunity.

Kelly Heinichen _{on Google}

Mar 11th, 2024

Massive kudos to Caina and Gabby who were extremely accommodating in getting a rush dry cleaning done!!

Business Response_{on Google} ^{Mar 8th, 2024}

Kelly, thanks for the kind words! I'm happy to hear that Gabby and Caina were able to quickly clean your garments

Nicole Gulley _{on Google}

Mar 8th, 2024

When I called, the young lady was very professional and helpful. She did her best to help fix my situation. It was on Friday Feb 9, 2024 in mid morning.

Business Response_{on Google} ^{Feb 16th, 2024}

Nicole, thanks for the review and 5 stars. If your situation is still not fixed, please contact the store for further assistance.

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Overall Rating

( 196 Reviews )

116

Write a Review

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Tide Cleaners

Hours

Chamber Rating

Chamber Rating

About Tide Cleaners

Contact Info

Services

Languages

Specialities

Questions & Answers

Q What is the phone number for Tide Cleaners?

Q Where is Tide Cleaners located?

Q What is the internet address for Tide Cleaners?

Q How big is Tide Cleaners?

Q What days are Tide Cleaners open?

Q How is Tide Cleaners rated?

Hours

Related Categories

Ratings and Reviews Tide Cleaners

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Ruby Boyajian on Google

Kristen Chase on Google

yasser al-sabbah on Google

Kelly Heinichen on Google

Nicole Gulley on Google

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Write a Review

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About
^{Tide Cleaners}

Ratings and Reviews
^{Tide Cleaners}

Ruby Boyajian _{on Google}

Kristen Chase _{on Google}

yasser al-sabbah _{on Google}

Kelly Heinichen _{on Google}

Nicole Gulley _{on Google}