JOANN Fabric and Crafts
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3866 Paxton Ave Suite B
Cincinnati, OH 45209 - 513-871-0790
Hours
Chamber Rating
-
N K
Improvements in customer service are needed at this store. It's important for shoppers to feel comfortable asking for assistance without feeling like an inconvenience. On multiple occasions, I've requested items in stock at this location, only to be met with uncertainty and unhelpfulness. There have been instances where the CS team seemed more focused on finishing their personal conversations than attending to customers waiting in line, some of which were not suitable for a work environment. It's essential to maintain professionalism and prioritize customer needs. While I understand every workplace faces challenges, it's crucial to take pride in one's job and hone customer service skills. Overall, the lack of courtesy is disappointing.
Mar 29th, 2024 -
Jim K.
Really poor customer service. It felt like staff were annoyed by questions and provided very little assistance or direction while looking for parts for a zipper repair.
Feb 5th, 2024 -
Laura Williams
This store needs to work on customer service.
Dec 12th, 2023 -
THERESA SPIKES
Sep 13th, 2023 -
Kendra luv2wu Dorsey
Aug 23rd, 2023
Contact Info
- 513-871-0790
Questions & Answers
Q What is the phone number for JOANN Fabric and Crafts?
A The phone number for JOANN Fabric and Crafts is: 513-871-0790.
Q Where is JOANN Fabric and Crafts located?
A JOANN Fabric and Crafts is located at 3866 Paxton Ave Suite B, Cincinnati, OH 45209
Q What is the internet address for JOANN Fabric and Crafts?
A The website (URL) for JOANN Fabric and Crafts is: https://stores.joann.com/oh/cincinnati/936/?utm_campaign=website-local-page&utm_medium=google&utm_content=website&utm_source=local-listing
Q What days are JOANN Fabric and Crafts open?
A JOANN Fabric and Crafts is open:
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Q How is JOANN Fabric and Crafts rated?
A JOANN Fabric and Crafts has a 4.1 Star Rating from 362 reviewers.
Hours
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Ratings and Reviews
JOANN Fabric and Crafts
Overall Rating
Overall Rating
( 362 Reviews )N K on Google
Improvements in customer service are needed at this store. It's important for shoppers to feel comfortable asking for assistance without feeling like an inconvenience. On multiple occasions, I've requested items in stock at this location, only to be met with uncertainty and unhelpfulness. There have been instances where the CS team seemed more focused on finishing their personal conversations than attending to customers waiting in line, some of which were not suitable for a work environment. It's essential to maintain professionalism and prioritize customer needs. While I understand every workplace faces challenges, it's crucial to take pride in one's job and hone customer service skills. Overall, the lack of courtesy is disappointing.
Jim K. on Google
Really poor customer service. It felt like staff were annoyed by questions and provided very little assistance or direction while looking for parts for a zipper repair.
Laura Williams on Google
This store needs to work on customer service.
THERESA SPIKES on Google
Kendra luv2wu Dorsey on Google
Overall Rating
Overall Rating
( 362 Reviews )Write a Review
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