Union Savings Bank

They need to close this stupid location! No one there knows what the hell they are doing, zero! Including the manager! I had the worst time with them today! They even withdrew my money from someone elses account! The manager is worthless would not help at all! Needs to go! I had to go to Deer Park to Tom to straighten things out!
Mar 15th, 2024

Angie was very kind and knowledgable. She processed the loan very smoothly.
Apr 1st, 2021

My experience with USB was great first they made easy to get loan to payoff my old house and buy my new dream house the service and follow up afterwards were incredibly great thk you for all the effort you provided me and definitely I will refer you to all my friends
Mar 22nd, 2021

Working with Union Savings Bank has been a terrible and stressful experience. The nonchalantly missed not just the first, but the second closing dates. We had a contract with a 45-day closing and we are closing 54-days out. Their statement to this was, "Well, if the contracts were written better this wouldn't happen"; however, they made no mention about the contract date being a challenge until days before the first planned close date. Had we known it may have been problematic, we would have been more than accepting of extending the date at the time rather than having to rearrange everything time and time again. Despite our having to move date around with movers and contractors and making flexibility asks of our employers, the only response we received from USB was "we are extremely busy with closings and refis". Worst customer service we have received in regarding to purchasing a new home. If they are recommended by your realtor, I highly encourage you to look elsewhere.
Dec 18th, 2020

Fast closing with thorough and professional staff. Best rates found anywhere! Thank you Mark Evans especially!
Dec 17th, 2020