John Karas: Allstate Insurance

Alisa Newell _{on Google}

May 1st, 2023

We chose to work with John Karas for our home policy. We started the relationship with him in 2020 as we built our home and discussed the importance of protecting all of our assets; this included our finished basement which we clearly stated would have many high ticket items (theatre chairs, gym equipment, etc.). Fast forward to February 2023, we had some water backup flooding so I emailed John multiple times and called the office for him, never was even acknowledged by him once when this was all going down. We worked with his team who told us that not only did we not have any of the coverage to protect our basement but that we were still showing that our home had a construction endorsement (we moved in this home in April of 2021 and have had our policy renewed since then). All that to say, we didn't get a penny for all the damaged flooring, baseboards, etc. that we just put in this brand new home less than 2 years ago OR a refund for the extra money we were paying for construction endorsement that we didn't need since we weren't in construction.
We immediately canceled our policy after we realized that we would not be covered for anything...still not a peep from John. Called 3 other insurance companies who told us that water backup coverage would be included in any home policy automatically. They would never sell one without that because that is literally THE most common thing that happens to home builders; we were basically told any reputable agent would never let you go without it. Had we partnered with anyone else we wouldn't be in the situation that we are in which makes it sting even more.
This has been such a horrible couple of months, I am 5 months pregnant and, on top of the baby, we're having to worry about coming up with tens of thousands of dollars to replace items we JUST purchased all because of John Karas' negligence. The worst part is, despite the impact that he's had on my life this year, I'm honestly not sure if my name would even ring a bell since he completely hid from the entire situation this whole time.
Do NOT partner with John Karas. There are many other options out there and he simply does not care.

Brian - _{on Google}

Mar 17th, 2023

Stay away from this agency.