Akron, OH Telephone Company

Had a wonderful experience with Susan! She was very knowledgeable, patient and professional. I would highly recommend this location for your metro pcs needs!

Had to wait 45 minutes for a sales associate to help me. I received a replacement phone needed a SIM card put in. The sale person told me it would be a 27 charge for th ... more

Thanks for your help today so appreciate.

Sent my son into this location to upgrade his phone as I live out of state. I had sent him screenshots of all the information on the trade in deal, pricing, etc. to make ... more

I had no service for no reason for 8 days but Joe F. I believe his name was , was able to help me out and get service restored. And the other lady there was really helpfu ... more

Terrible reliability and customer service.

I have been very impressed by FirstComm's response time with any issues that we have had. Their representatives are knowledgeable and are great to work with.

Now its been two months and still no response. You say it's concerning to hear that your employees of Justin, Eric and Allison Truong steal, cheat and lie but apparently ... more

Amber was so helpful and her customer service was absolutely amazing!!!! Thank you!

It's my phone please