Royalty Finance

I've been a customer of Royalty Finance for a while now, and I've always had a positive experience with them. They've consistently demonstrated responsiveness to my inquiries, ensuring that my concerns are addressed promptly. However, recent changes in my employment circumstances impacted the flow of money, creating a delay in my payments to them. Royalty Finance contacted me about the missed payment, and I explained the situation honestly. They were understanding and said they would note it in my account. While I did receive a few more calls about the payment, I understand that their job is to collect debts and avoid late fees. I appreciate their diligence and didn't take it personally, especially given my unfamiliarity with the nuances of making payments for a financed vehicle. I'd like to emphasize that my interactions with their team have always been cordial and professional. I believe that everyone encounters challenging days, and any perceived abruptness or rudeness might stem from the pressure of the job rather than any intentional behavior. As someone navigating their first car payment journey and striving to improve credit, I appreciate Royalty Finance's support and hope to maintain this positive relationship. They've been helpful and accommodating throughout my experience, and I would definitely consider them for future loans.
Dec 19th, 2023

Sep 30th, 2023

Very unprofessional establishment including Danielle the manager
Sep 18th, 2023

Never go there bad service and the management are worse
Jul 27th, 2023

Jul 17th, 2023