Winston Salem, NC Bank

This branch is so much better than Wells Fargo, BOA, and Truist. They do not rotate staff and the same staff has been there for 10 plus years. This feels like an actual b ... more

Need to Fix !! The drive Thur teller . Is down to offen..

Racial profiling, and no diversity in the staff. All about appearances, if you dont look trust worthy, they wont even consider helping you. Be on the look out for an obes ... more

Jill was responsive and always willing and able to answer any questions. I couldnt have asked for anything more!!! I would recommend her to anyone needing a mortgage!!!

Refinancing our mortgage loan was a very pleasant experience.

First Bank and the staff from the Manager on have been a God send for me. My best bank ever and I am 78 year's old.

Worst drive thru ever yesterday took my 96 year old mother in law to doctor then stopped her by there to cash a check she cash ever month for the past 35 plus years near ... more

Met with Mason to pass the PTA account to next years members. Great seevice.

Megan Ratcliff is AMAZING! Started a new business bank account within 30 minutes (okay a little more because I was a bit chatty)! Will definitely be bringing future busin ... more

Love getting cash? Like to avoid people and those snooty bank types? This mechanical cash dispensing and accepting ATM is your new best friend. (Hopefully not your only f ... more

They Never have money, they cant change one check like 8,000 is crazy

I rushed to get to this bank on a Friday before 6pm, when the branch closed. I got there at 5:54. All of the drive thru slots were CLOSED! I drove around to the lobby, ... more

I had a truly terrible experience dealing with Stacy at the bank. From the moment I spoke with her, she was unprofessional and rude. She seemed disinterested in helping m ... more

When I go they help me with all my banking questions and needs

Ive always had great customer service from this bank. They are always so kind and helpful! Highly recommend. Been banking here for 8 years.

The tellers at this location are extremely rude and unprofessional. They act as if you are bothering them simply because you walk in the building. The manager has so many ... more

By far the worst experience I have had at a bank. Amanda was the most unprofessional person I have ever interacted with. I wasted half a day dealing with that woman. L ... more

Much needed. As The Town of Midway has very little choices with Big Banks, having this Cash point ATM is a game changer! FREE, FREE, FREE, no matter your bank!

Cash point is inside of NCSOArts

I get to visit this branch at least once a week cause it's close to home and I always look forward to my chances of who's gonna be at the window. If it's Jessica, Kiley o ... more

I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive ... more

Great service! The staff are very friendly and knowledgeable regarding services they offer. We always feel welcomed with First Bank at Oliver's Crossing.

Great staff excellent customer services

Dosen't disperse free money!

So far so good but they are only going downhill. I have spent the last hour on the phone with Customer Service (Leonard) -who transferred me to wrong department- got the ... more

Great experience.

I called the Stratford branch and they are no help at all...poor customer service representative

The staff was good to help and informative on which of my accounts were able to be upgraded

Truist is terrible. They Charge fees when they shouldn't. They do not return phone calls. And they have locked an account unlawfully. I wasn't a fan of BB&T, but you guys ... more

This branch (some staff) lack of customer service skills and knowledge! I went to notarize a document today and this lady refused to notarize a simple document arguing th ... more

The Healy branch folks are terrific. They are always helpful and they are always friendly! Great place to bank.

I don't think it's right for a bank to be able to deny giving you a certain amount of change because you're not a customer there.  I'm pretty sure that cu ... more

ATMs never work

Truest bank is absolutely unbelievable. Every time you call any of the branches, they say youve reached us after business hours or were busy assisting other customers.. w ... more

I've had enough of Trust on Jonestown Rd. Talked to the manager on 10-27-2023 & she was going to call me on 10-30-23 by 10:30am...never heard from her. I called 10-31-202 ... more

We are waiting for a wire transfer and this branch does not answer the phone. Over an hour of trying to reach a representative here and no luck. The call ends up going to ... more

This is the worst Suntrust location EVER!!! The tellers are extremely rude, unorganized and NOT professional. Considering changing to another bank all together.

Great custumer service. I was assisted by Miss Bonilla the branch manager and she was very thoughtful and helpful in leading me the right way for my banking needs. In add ... more

Tonya was very polite and gave me great information to start my credit repair journey. She stayed in touch and kept me in the loop of everything. I had the best banking e ... more

Really bad service never see on my life bank service like this angry doesn't respect the people .ask her give me checks she said we don't have checks either I buy checks ... more

MCU, really takes care of their customers!..

Thomas was amazing helped me what Robinhood branch couldnt 10/10 would come again for the service

There is one person working there at the window. There are three other people in offices,but they don't care how long the lines are. Maybe because it's in a black neighbo ... more

Not good customer service.

Not even really a branch of a bank. They steal your money and branch manager can only call 800 number. Avoid at all costs.