Bob King Pre-Owned Automall

J Willis _{on Google}

Jan 14th, 2024

Cassidy Pope was excellent! No pressure and friendly throughout the whole process. I looked at several dealerships before deciding to purchase here and have been most impressed with her!

Karen Kennedy (CES Teacher) _{on Google}

Jan 9th, 2024

I had the utmost confidence in your dealership when I purchased my use car last week. Previously, I had purchased a used car at your dealership and I trusted that my buying experience this time around would be as pleasant as the first. However, my recent purchase has been far from pleasant. You advertise that your customers are important and that you do everything in their power to make sure they are satisfied. I am far from being satisfied with this purchase. You stated in your email to me that relationships with me continue after the purchase. Your management has done nothing to make sure this relationship continues. It is obvious you do not value your customers. I would not have purchased this vehicle if I had not been completely satisfied with the verbal agreement for repairs to my vehicle. You would rather lose a sale on a car than to make sure your customer is completely satisfied.

Benjamin Hewett _{on Google}

Jan 8th, 2024

Excellent buying experience!!!

Mark Winneberger _{on Google}

Jan 2nd, 2024

Robert Hankins came out to meet me on a Friday night after dark as I was looking at pre owned trucks on the lot. It was freezing cold, and he went out of his way to make sure I was finding what I was looking to know. When there was nothing on the lot, he asked if I wanted to search his inventory and found a truck still in maintenance that checked the boxes for what I was looking for. He got it out first thing Monday morning, we test drove it and I am a happy customer.

Barbara Koziarz _{on Google}

Dec 19th, 2023

Thank you Cassidy Pope for a pleasant experience with purchasing our new vehicle. Cassidy was our salesperson and also the finance manager which made the whole process go very smoothly.