PNC Bank

MJ _{on Google}

Apr 5th, 2024

The bank tellers were rude and seemed like they didn't know what they were doing. I would not recommend going to that branch at all.

Jemel Pearsall _{on Google}

Jan 7th, 2024

This branch makes me consider closing my account with PNC, They never accommodated me the way I needed it. I wont say her name but A bank teller there was rude to me over the phone and in person they always request that I order my money. I left a complaint For the manager and contact information for him to contact me which he never did, of course!

Caitlyn _{on Google}

Jul 8th, 2023

I absolutely love this location. Ive had so many issues with my cards and banking when I moved here and the staff has been NOTHING but friendly and patient with me. I ALWAYS Come to this location when I need something!!!

Nancy Smith _{on Google}

Jun 29th, 2023

I have always used PNC bank through the years (it was under a different name when I first started with them in Florida quite a few years ago) I moved to Noth Carolina (Leland) and just stayed with them. That was my first mistake . There have been so many instances where I have had trouble with this PNC branch and office on Oleander in Wilmington NC. Before you decide to open an account there or deal with them in any way DONT!!!! The absolute worst customer service, no one in there with the exception of Mel(she is excellent and truly takes time with you and always follows up if there is something that needs to be done . Shes very knowledgeable, pleasant and if they were all like that it would be wonderful) They re not!! Nobody knows what the other one is doing. I was hacked for $24,000 in 2022 ( the year I moved here) After fighting to get my money back I finally got (after a month) $23,000 and they kept the $1,000.00 saying that I gave out information to allow these hackers to take the last $1,000.00. Good way for them to make money. I got the $23,000 back but the last $1,000 I didnt. Makes not one bit of sense! But nothing in that bank does. Once (soon) I get my ss check transferred to another bank I am totally closing out my account there. Many are closing down(I can understand why!) , just RUN the other way, do not go there, trust me you will be happy you didnt get involved with them !!

Jonitka Hall _{on Google}

Jun 23rd, 2023

Emily, the teller, is amazing. She is personableness, professional,and knowledgeable. She assisted me with a large work transaction with a smile despite being very close to closing time. She provided me with a calculator and double checked all the details to ensure we got it right together. Thank you, Emily.