RentSafe Property Management, LLC

Apr 6th, 2024

Feb 21st, 2024

Sad you guys order delivery service for a catering order from a certain company for 7 miles away where the person waits 30 minutes for your food to provide a service for you and you don't tip. Wonder how you treat your customers?? So made $5 in 30 minutes not including gas, and wear and tear on the vehicle. Thanks. Will never deliver to you again.
Feb 7th, 2024

Couldnt move into the house on the promised date. Have been waiting more than 60 days for repairs to be completed. Seriously considering taking this company to court. Renter beware! They will ignore you and lie to your face. Despicable company.
Oct 29th, 2023

Shawn and Kyle have both been wonderful to work with. However, recently, they joined up with Popular Homes, and Popular Homes has been a nightmare to work with. I attempted to reach Kyle, and there was someone on the phone who did not speak English well, and it had three attempts before they understood. Another time, the receptionist wanted to ask so many questions reguard the reason for my call. It was ridiculous . I am a busy Nurse Practitioner Practice and I don't have time to answer 20 questions when I leave a message. Another time, I attempted to call, and I was notified i was 1 in line to have my call answered. I held on for over 30 minutes only to be told they didn't have anyone to take my call and hung up on me. Iive in Hawaii - we are 6 hours behind you, and it is hard to connect due to the time difference. If I were rating Popular Home, they would be a negative 10. If I didn't already know Rent Safe, I would be tempted to cancel our property management contract by the treatment I have experienced by Popular Homes.
Apr 30th, 2023