Peppermint Forest Christmas Shop

Chamber Rating

4.1 - (120 reviews)
64
25
17
4
10
Read Our 120 Reviews

Chamber Rating

4.1 - (120 reviews)
64
25
17
4
10
  • Caroline Creek

    This place is absolutely beautiful! You will find ornaments and decorative pieces you dont see everywhere.one is more gorgeous than the next. If you love Christmas trimmings, dont hesitate to visit!!
    Dec 29th, 2023

  • Mark Burkes

    Best time to go is after Christmas for great sales.
    Dec 25th, 2023

  • Kim Allen


    Dec 5th, 2023

  • Linda Mayo

    I bought a tree 3 years ago. Love it. But... when I put it up this year, there were MANY light bulbs out. When I asked about it at the "shop", I was told Ma'am, light bulbs burn out. The condescending attitude I received from the staff was appalling. I was merely quoting the warranty of the 10 years guarantee of lighting. It is deceiving that the warranty only applies for the light set. Not the bulbs. Do not buy your tree from Peppermint Forest. They do not tell you that you will have to replace bulbs. Our 3 year old tree, we replaced 50 bulbs. They had no remorse and we had to buy replacement bulbs. Oh a pack of 25 is $10. We went thru 2 packs. I will not return to Peppermint Forest. Do not buy your tree from them. They don't tell you the whole story. In today's technology, they should do better with LED bulbs that last. A $500 tree should bring more value and more customer service. GO SOMEWHERE ELSE.
    Dec 4th, 2023

  • David Mayo

    I want to echo what others said about the deceptive Wonder lit lights warranty and how the lights burn out fast. First, our tree was just three years old and there were at least 50 bulbs that burned out. That seems crazy when we paid hundreds of dollars for our tree! That should be unacceptable for a quality product. Second, the 10 year lights warranty is very misleading. The warranty says that the lights on the tree are covered for ten years. The service person and manager were very firm that the warranty actually covers the set of lights burning out but not the bulbs. The problem is that the wording of the warranty doesnt say sets. And both were condescending as they kept saying of course light bulbs burn out as if we were clueless and we should get over it. As pretty as the trees are, we will not shop there again and tell others the same because of how we were treated, the deceptive warranty information, and the quality problem with the lights. Shame on Peppermint Forest.
    Nov 21st, 2023

Read Our 120 Reviews

About
Peppermint Forest Christmas Shop

Peppermint Forest Christmas Shop is located at 11729 Carolina Pl Pkwy in Pineville, North Carolina 28134. Peppermint Forest Christmas Shop can be contacted via phone at 704-541-0892 for pricing, hours and directions.

Contact Info

  •   704-541-0892

Questions & Answers

Q What is the phone number for Peppermint Forest Christmas Shop?

A The phone number for Peppermint Forest Christmas Shop is: 704-541-0892.


Q Where is Peppermint Forest Christmas Shop located?

A Peppermint Forest Christmas Shop is located at 11729 Carolina Pl Pkwy, Pineville, NC 28134


Q What is the internet address for Peppermint Forest Christmas Shop?

A The website (URL) for Peppermint Forest Christmas Shop is: https://www.peppermintforest.com/


Q How is Peppermint Forest Christmas Shop rated?

A Peppermint Forest Christmas Shop has a 4.1 Star Rating from 120 reviewers.

Ratings and Reviews
Peppermint Forest Christmas Shop

Overall Rating

Overall Rating
( 120 Reviews )
64
25
17
4
10
Write a Review

Caroline Creek on Google

image This place is absolutely beautiful! You will find ornaments and decorative pieces you dont see everywhere.one is more gorgeous than the next. If you love Christmas trimmings, dont hesitate to visit!!


Mark Burkes on Google

image Best time to go is after Christmas for great sales.


Kim Allen on Google

image


Linda Mayo on Google

image I bought a tree 3 years ago. Love it. But... when I put it up this year, there were MANY light bulbs out. When I asked about it at the "shop", I was told Ma'am, light bulbs burn out. The condescending attitude I received from the staff was appalling. I was merely quoting the warranty of the 10 years guarantee of lighting. It is deceiving that the warranty only applies for the light set. Not the bulbs. Do not buy your tree from Peppermint Forest. They do not tell you that you will have to replace bulbs. Our 3 year old tree, we replaced 50 bulbs. They had no remorse and we had to buy replacement bulbs. Oh a pack of 25 is $10. We went thru 2 packs. I will not return to Peppermint Forest. Do not buy your tree from them. They don't tell you the whole story. In today's technology, they should do better with LED bulbs that last. A $500 tree should bring more value and more customer service. GO SOMEWHERE ELSE.

Business Response on Google Nov 16th, 2023
Hi Ms. Mayo, As you mentioned, the warranty does cover the construction of the tree and the light sets. Bulbs obviously can not burn forever, which is why the technology in our WonderLit light sets accounts for that. If a bulb burns out or is dislodged/removed from its socket, the microchips absorb the energy and the rest of the bulbs in the set stays lit. As it says in the literature distributed with each tree, it is necessary to replace burned out bulbs (provided free with your tree) each season. If you go years without replacing these individual burned out bulbs, they can start to add up. With hundreds and even thousands of individual bulbs on any given tree that we sell, it is still a small fraction of the total number of bulbs on a tree. As you say, the warranty covers the light sets, not the light bulbs. Much like if you buy a table lamp with a 3 year warranty, you may have to replace the bulb in it, but it in no way means there is a problem with the lamp itself. If you felt you were treated less than kindly, we apologize for that. But we are always here to help you maintain your tree for the life of the warranty and beyond. I'll reply to your husband's review regarding the same issue as well. Thank you for your business and have a wonderful holiday season.

David Mayo on Google

image I want to echo what others said about the deceptive Wonder lit lights warranty and how the lights burn out fast. First, our tree was just three years old and there were at least 50 bulbs that burned out. That seems crazy when we paid hundreds of dollars for our tree! That should be unacceptable for a quality product. Second, the 10 year lights warranty is very misleading. The warranty says that the lights on the tree are covered for ten years. The service person and manager were very firm that the warranty actually covers the set of lights burning out but not the bulbs. The problem is that the wording of the warranty doesnt say sets. And both were condescending as they kept saying of course light bulbs burn out as if we were clueless and we should get over it. As pretty as the trees are, we will not shop there again and tell others the same because of how we were treated, the deceptive warranty information, and the quality problem with the lights. Shame on Peppermint Forest.

Business Response on Google Nov 12th, 2023
Hi Mr. Mayo, I've replied to your wife's review regarding the same issue. As you mentioned, the warranty does cover the construction of the tree and the light sets. Bulbs obviously can not burn forever, which is why the technology in our WonderLit light sets accounts for that. If a bulb burns out or is dislodged/removed from its socket, the microchips absorb the energy and the rest of the bulbs in the set stays lit. As it says in the literature distributed with each tree, it is necessary to replace burned out bulbs (provided free with your tree) each season. If you go years without replacing these individual burned out bulbs, they can start to add up. With hundreds and even thousands of individual bulbs on any given tree that we sell, it is still a small fraction of the total number of bulbs on a tree. As you say, the warranty covers the light sets, not the light bulbs. Much like if you buy a table lamp with a 3 year warranty, you may have to replace the bulb in it, but it in no way means there is a problem with the lamp itself. If you felt you were treated less than kindly, we apologize for that. But we are always here to help you maintain your tree for the life of the warranty and beyond. Thank you for your business and have a wonderful holiday season.

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Overall Rating
( 120 Reviews )
64
25
17
4
10

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