Peppermint Forest Christmas Shop
-
11729 Carolina Pl Pkwy
Pineville, NC 28134 - 704-541-0892
Chamber Rating
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Caroline Creek
This place is absolutely beautiful! You will find ornaments and decorative pieces you dont see everywhere.one is more gorgeous than the next. If you love Christmas trimmings, dont hesitate to visit!!
Dec 29th, 2023 -
Mark Burkes
Best time to go is after Christmas for great sales.
Dec 25th, 2023 -
Kim Allen
Dec 5th, 2023 -
Linda Mayo
I bought a tree 3 years ago. Love it. But... when I put it up this year, there were MANY light bulbs out. When I asked about it at the "shop", I was told Ma'am, light bulbs burn out. The condescending attitude I received from the staff was appalling. I was merely quoting the warranty of the 10 years guarantee of lighting. It is deceiving that the warranty only applies for the light set. Not the bulbs. Do not buy your tree from Peppermint Forest. They do not tell you that you will have to replace bulbs. Our 3 year old tree, we replaced 50 bulbs. They had no remorse and we had to buy replacement bulbs. Oh a pack of 25 is $10. We went thru 2 packs. I will not return to Peppermint Forest. Do not buy your tree from them. They don't tell you the whole story. In today's technology, they should do better with LED bulbs that last. A $500 tree should bring more value and more customer service. GO SOMEWHERE ELSE.
Dec 4th, 2023 -
David Mayo
I want to echo what others said about the deceptive Wonder lit lights warranty and how the lights burn out fast. First, our tree was just three years old and there were at least 50 bulbs that burned out. That seems crazy when we paid hundreds of dollars for our tree! That should be unacceptable for a quality product. Second, the 10 year lights warranty is very misleading. The warranty says that the lights on the tree are covered for ten years. The service person and manager were very firm that the warranty actually covers the set of lights burning out but not the bulbs. The problem is that the wording of the warranty doesnt say sets. And both were condescending as they kept saying of course light bulbs burn out as if we were clueless and we should get over it. As pretty as the trees are, we will not shop there again and tell others the same because of how we were treated, the deceptive warranty information, and the quality problem with the lights. Shame on Peppermint Forest.
Nov 21st, 2023
Contact Info
- 704-541-0892
Questions & Answers
Q What is the phone number for Peppermint Forest Christmas Shop?
A The phone number for Peppermint Forest Christmas Shop is: 704-541-0892.
Q Where is Peppermint Forest Christmas Shop located?
A Peppermint Forest Christmas Shop is located at 11729 Carolina Pl Pkwy, Pineville, NC 28134
Q What is the internet address for Peppermint Forest Christmas Shop?
A The website (URL) for Peppermint Forest Christmas Shop is: https://www.peppermintforest.com/
Q How is Peppermint Forest Christmas Shop rated?
A Peppermint Forest Christmas Shop has a 4.1 Star Rating from 120 reviewers.
Related Categories
Ratings and Reviews
Peppermint Forest Christmas Shop
Overall Rating
Overall Rating
( 120 Reviews )Caroline Creek on Google
This place is absolutely beautiful! You will find ornaments and decorative pieces you dont see everywhere.one is more gorgeous than the next. If you love Christmas trimmings, dont hesitate to visit!!
Mark Burkes on Google
Best time to go is after Christmas for great sales.
Kim Allen on Google
Linda Mayo on Google
I bought a tree 3 years ago. Love it. But... when I put it up this year, there were MANY light bulbs out. When I asked about it at the "shop", I was told Ma'am, light bulbs burn out. The condescending attitude I received from the staff was appalling. I was merely quoting the warranty of the 10 years guarantee of lighting. It is deceiving that the warranty only applies for the light set. Not the bulbs. Do not buy your tree from Peppermint Forest. They do not tell you that you will have to replace bulbs. Our 3 year old tree, we replaced 50 bulbs. They had no remorse and we had to buy replacement bulbs. Oh a pack of 25 is $10. We went thru 2 packs. I will not return to Peppermint Forest. Do not buy your tree from them. They don't tell you the whole story. In today's technology, they should do better with LED bulbs that last. A $500 tree should bring more value and more customer service. GO SOMEWHERE ELSE.
David Mayo on Google
I want to echo what others said about the deceptive Wonder lit lights warranty and how the lights burn out fast. First, our tree was just three years old and there were at least 50 bulbs that burned out. That seems crazy when we paid hundreds of dollars for our tree! That should be unacceptable for a quality product. Second, the 10 year lights warranty is very misleading. The warranty says that the lights on the tree are covered for ten years. The service person and manager were very firm that the warranty actually covers the set of lights burning out but not the bulbs. The problem is that the wording of the warranty doesnt say sets. And both were condescending as they kept saying of course light bulbs burn out as if we were clueless and we should get over it. As pretty as the trees are, we will not shop there again and tell others the same because of how we were treated, the deceptive warranty information, and the quality problem with the lights. Shame on Peppermint Forest.
Overall Rating
Overall Rating
( 120 Reviews )Write a Review
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