Baldree's Tire & Service

Professional and helpful. I needed to make a warranty claim on two badly worn Michelin tires. I tried Baldree's after being frustrated by the apparent inability of two other shops to handle the claim. Baldree's took care of the lengthy phone call with Michelin, and I had new tires with a 60% discount the next day.
Mar 20th, 2024

These guys helped me get out of a bind when I was about an hour away from home. They were professional and friendly, but above all very efficient.
Mar 19th, 2024

This is a very reasonable place to get service for a vehicle in new bern. They are trustworthy, and that is hard to find anywhere around.
Jan 29th, 2024

This is the only place in town I fully trust with my baby. Theyre super nice too. I never feel taken advantage of. The job is always done efficiently and well.
Dec 23rd, 2023

What started out as a fantastic experience didnt end quite as well. The staff was great helping me with regards to getting a discount from Michelin under warranty for my new tires. After I picked up my truck (2019 F-350 with 37K miles on it) and got home, I noticed the rear passenger side hub was missing. I called to report it missing and in a rather accusatory tone, I was told it was missing when I dropped it off. I was also told having been in business for 63 years we dont make silly mistakes like that. I was then called by staff that was on duty when I dropped it off and he reiterated that he noticed the cap was missing but it wasnt documented nor was I notified! After being in business for 63 years I would expect that notification such as informing the customer of a deficiency would be normal protocol! Again, I was told in a sarcastic fashion that the hub wasnt there. While they offered to replace the cover , I decided not to follow through for I dont want my otherwise impeccable reputation to be tarnished nor do I like being spoken to as if I am trying to engage in something unethical! I much prefer to buy the part myself and keep a clear conscience! God sees all.
Nov 28th, 2023