Crash Champions Collision Repair Matthews

Jun 12th, 2023

Scheduled appointments dont mean anything to this business. Their excuse is sorry we overbooked and now cant take your car in even though we agreed on a specific date and time for a repair. Super unprofessional
May 28th, 2023

Store manager Kayla efficiently did my estimate and then spent 30 minutes of her time working with Enterprise to get me a rental, that Enterprise had confirmed , but did not have ready. She called several Enterprise locations and got me a truck and had it delivered to Service King. She performed outstanding customer service, all with a smile. Harold D. Sellers Services: Painting, Body & Trim
May 22nd, 2023

Weird set up. I dropped by to get a quote and they basically said we will send you a link and you can take photos and send to use. The scratch was pretty small so honestly they were not going to be able to quote on that. The Carwise app they make you use isnt very friendly. Compared to the other 3 quotes I received (all three walked out, looked at the car, photos, provided a written quote) it just seemed like I was going to be an inconvenience to them which just ended it for me.
May 3rd, 2023

Incredible communication and customer service. We had 2 vehicles needing repairs, and both were completed ahead of schedule and looking good as new.
Apr 25th, 2023