Cricket Wireless Authorized Retailer

Danielle was amazing!! She went over and beyond to help me when there were technical issues with my phone. Incredibly supportive, helpful, kind, informative and intentional!
Apr 14th, 2022

I have never been treated so rudely by someone over the phone as I was by a representative there; who wouldn't even tell me her name or give me her supervisor name. I had to call the corporate number with my problem who gave me 5 different options to take before I would have to change my number; whereas this person at the Kernersville location could only give me one. That was to change my number that I have had for 8 years; cause some other carrier had given out my number to some other woman named Teresa. It would cost ME $15 and I would have to change all of MY contact information. I would have to be inconvenienced and it would COST me is the only thing the cricket rep at the store could tell me, and when I ask for her supervisor (that just so happen not to be there) or to give me her name she hung up on me. Really!....this person does NOT need to be working with the public. Is poor training, along with poor management at this store. You do not treat customers this way, especially long time draft paying customers.
Oct 25th, 2021

I had a great experience. Karlee was sweet as can be and super helpful! I'll be back!
Sep 7th, 2021

Got a new Motorola G(7) Power. The Sales woman was very patient with me and let me take my time to look around. She didn't pressure me to get anything I didn't want. She did add insurance to my phone even though I was hesitant. We talked about it and she made it obvious it was worth the price. I'm glad because I cracked the screen and now it's covered.
Jul 20th, 2021

Me agrada la tienda
Jan 4th, 2021