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      Banfield Pet Hospital

      ( 367 Reviews )

      Banfield Pet Hospital
      Click here to schedule an appointment
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      Hours

      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      8:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (367 reviews)
      217
      59
      32
      10
      49
      Read Our 367 Reviews

      Chamber Rating

      Verified Member
      4.0 - (367 reviews)
      217
      59
      32
      10
      49
      › ‹
      • Zachary Reinhard

        I canceled my wellness plan with Banfield and they continue to try to charge me anyway. They continue to try to charge me anyway, and sent my account to collections. Terrible business practices. STAY AWAY FROM THIS BUSINESS.
        Apr 9th, 2024

      • karen scurry

        Absolutely love this place and the doctors are the best!
        Apr 9th, 2024

      • Joseph Rogers


        Apr 9th, 2024

      • Tammy Bollinger

        Stop sending me messages to leave a review. I left a complaint and showed up for a different dogs appt (driving 45 mins one way) your tech made me sit there and kept saying we were going to be seen until she went and spoke to the vet. After waiting over 30 mins then they told me to go elsewhere. So your tech refused treatment for my dog and so did the Vet. Worse Banfields around. They never even called like they were suppose to to inquiry about the issue. Any vet who thinks a crate trained dog is being vocal because they don't like the crate and that they have crate anxiety, instead of thinking they need to use the bathroom baffles me. My dog pooped all over himself, he had his teeth cleaned, vomitted, and no one thought to call me and tell me. I didn't find out u til about 3pm that day. He came home smelling like poop. Yes, they are IDIOTS. It was about the money and not what was best for our dog. I love Dr. OBRIAN, but the rest I can do without. We have moved on to another Banfields and will not return to this one.
        Apr 3rd, 2024

      • Kasey Humphrey

        Absolutely love the hospital staff, from the front desk team, nurses and doctors at our Banfield, we are always given top notch care. Doctor OBrien is always extremely thorough and answers all of our questions.They treat our kids and us like family and we couldnt be more appreciative of the level of care they provide.
        Mar 13th, 2024

      Read Our 367 Reviews

      About
      Banfield Pet Hospital

      Banfield Pet Hospital - Jacksonville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

      Contact Info

      Specialities

      • VetChat

      Questions & Answers

      Q What is the phone number for Banfield Pet Hospital?

      A The phone number for Banfield Pet Hospital is: (910) 938-1627.

      Q Where is Banfield Pet Hospital located?

      A Banfield Pet Hospital is located at 1335 Western Blvd, Jacksonville, North Carolina 28546

      Q What is the internet address for Banfield Pet Hospital?

      A The website (URL) for Banfield Pet Hospital is: http://www.banfield.com/veterinarians/nc/jacksonville/jsv?utm_source=yext&utm_medium=yext&utm_campaign=yext&cid=yext_local

      Q How big is Banfield Pet Hospital?

      A Banfield Pet Hospital employs approximately 20+ people.

      Q What days are Banfield Pet Hospital open?

      A Banfield Pet Hospital is open:
      Thursday: 8:00 AM - 6:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 8:00 AM - 6:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM
      Wednesday: 8:00 AM - 6:00 PM

      Q How is Banfield Pet Hospital rated?

      A Banfield Pet Hospital has a 4.0 Star Rating from 367 reviewers.

      Hours

      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      8:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM

      Ratings and Reviews
      Banfield Pet Hospital

      Overall Rating

      Overall Rating
      ( 367 Reviews )
      217
      59
      32
      10
      49
      Write a Review

      Zachary Reinhard on Google

      image I canceled my wellness plan with Banfield and they continue to try to charge me anyway. They continue to try to charge me anyway, and sent my account to collections. Terrible business practices. STAY AWAY FROM THIS BUSINESS.

      karen scurry on Google

      image Absolutely love this place and the doctors are the best!

      Business Response on Google Sep 15th, 2023
      Thanks, Karen! We appreciate the kind words and are glad we could provide you with a positive experience! 🧡

      Joseph Rogers on Google

      image

      Tammy Bollinger on Google

      image Stop sending me messages to leave a review. I left a complaint and showed up for a different dogs appt (driving 45 mins one way) your tech made me sit there and kept saying we were going to be seen until she went and spoke to the vet. After waiting over 30 mins then they told me to go elsewhere. So your tech refused treatment for my dog and so did the Vet. Worse Banfields around. They never even called like they were suppose to to inquiry about the issue. Any vet who thinks a crate trained dog is being vocal because they don't like the crate and that they have crate anxiety, instead of thinking they need to use the bathroom baffles me. My dog pooped all over himself, he had his teeth cleaned, vomitted, and no one thought to call me and tell me. I didn't find out u til about 3pm that day. He came home smelling like poop. Yes, they are IDIOTS. It was about the money and not what was best for our dog.
      I love Dr. OBRIAN, but the rest I can do without. We have moved on to another Banfields and will not return to this one.

      Business Response on Google Apr 6th, 2024
      Hi Tammy, our aim is to provide a positive experience to everyone coming to our hospitals. We hear your frustration regarding your experience, and would like to follow up on your feedback. If you would like to discuss this further, please reach out to our Client Advocate Team at [email protected] at your convenience, so we can try to address your concerns.

      Kasey Humphrey on Google

      image Absolutely love the hospital staff, from the front desk team, nurses and doctors at our Banfield, we are always given top notch care.
      Doctor OBrien is always extremely thorough and answers all of our questions.They treat our kids and us like family and we couldnt be more appreciative of the level of care they provide.

      Business Response on Google Mar 15th, 2024
      Hi Kasey– We're so glad to hear you and your pet love coming to visit Dr. O'Brien and staff! We will make sure we pass along your kind words to Banfield- 1335 Western Blvd. We hope all is well and look forward to seeing you and your pet at their next visit.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 367 Reviews )
      217
      59
      32
      10
      49

      Write a Review

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