Truist
-
701 VILLAGE WALK DR
HOLLY SPRINGS, North Carolina 27540 - (919) 762-3030
- Website
Hours
Chamber Rating
-
Jordan
I love the staff here. They have amazing customer service! It is always so easy to go through the drive thru, ATM, or going inside. Crystal and Alejandra are always so sweet!!
Feb 5th, 2024 -
Leonardo Cicerone
Great Service that you wouldnt expect from a big bank. The staff is always courteous and helpful. If you ever have a problem, the manager, Kelly will go out of her way to resolve your issue. Very happy with this Bank.
Jan 25th, 2024 -
Hommy
Suntrust was lackluster before merging with neighboring BB&T, to form Truist, which (ironically) does not instill a healthy amount of trust. We have, unfortunately, had multiple negative experiences that should have been simple transactions. The most frustrating part is that the manager says one thing, does another, and is old enough to remember when bank managers were polite, helpful, and professional.
Dec 25th, 2023 -
Christopher Jones
Similar story as others. The "callback" appointment type doesn't happen. Twice in a row. Either plan to go in to the branch or call customer service when you're ready. The callback system doesn't work. Customer service is helpful when you get them.
Sep 28th, 2023 -
Stefanie Schroeder
Three strikes and you're out! I left a message with a teller to have a banker call me to schedule an appointment to deal with my recently deceased mother. They never called. I called the branch again to say no one ever called to set up an appointment with me. I was told by the person on the other end of the line that I didn't need an appointment to meet with a banker regarding my situation. So, this morning I arrived at the bank only to be told there were no bankers available for at least an hour and to come back. I responded by saying in that case I'd like an appointment. Good grief. The customer service stinks. After I deal with my mother's estate, we will close our accounts and find a new banking institution.
Jul 15th, 2023
Products
- Checking
- Commercial
- Credit Cards
- Loans
- Mortgage
- Online & Mobile
- Banking Accounts
- Personal Savings
- Small Business Banking
- Wealth Management
Services
- Deposit Transactions
- Direct Retail Loans
- Credit Cards/constant Crd
- Business Loans
- Night Depository Service
- Mortgage Loans
- Insurance Services
- Investment Services
- Treasury Services
- Trust Services By Appt
- International/retail&wire
- Leasing Services By Appt
- Cash Management By Appt
- Foreign Currency Exchange
Languages
- English
- Spanish
Questions & Answers
Q What is the phone number for Truist?
A The phone number for Truist is: (919) 762-3030.
Q Where is Truist located?
A Truist is located at 701 VILLAGE WALK DR, HOLLY SPRINGS, North Carolina 27540
Q What is the internet address for Truist?
A The website (URL) for Truist is: https://www.truist.com/branch/nc/holly-springs/27540/701-village-walk-dr
Q How big is Truist?
A Truist employs approximately 20+ people.
Q What days are Truist open?
A Truist is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Q How is Truist rated?
A Truist has a 3.1 Star Rating from 14 reviewers.
Hours
-
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Ratings and Reviews
Truist
Overall Rating
Overall Rating
( 14 Reviews )Jordan on Google
I love the staff here. They have amazing customer service! It is always so easy to go through the drive thru, ATM, or going inside. Crystal and Alejandra are always so sweet!!
Leonardo Cicerone on Google
Great Service that you wouldnt expect from a big bank. The staff is always courteous and helpful. If you ever have a problem, the manager, Kelly will go out of her way to resolve your issue. Very happy with this Bank.
Hommy on Google
Suntrust was lackluster before merging with neighboring BB&T, to form Truist, which (ironically) does not instill a healthy amount of trust. We have, unfortunately, had multiple negative experiences that should have been simple transactions. The most frustrating part is that the manager says one thing, does another, and is old enough to remember when bank managers were polite, helpful, and professional.
Christopher Jones on Google
Similar story as others. The "callback" appointment type doesn't happen. Twice in a row. Either plan to go in to the branch or call customer service when you're ready. The callback system doesn't work. Customer service is helpful when you get them.
Stefanie Schroeder on Google
Three strikes and you're out! I left a message with a teller to have a banker call me to schedule an appointment to deal with my recently deceased mother. They never called. I called the branch again to say no one ever called to set up an appointment with me. I was told by the person on the other end of the line that I didn't need an appointment to meet with a banker regarding my situation. So, this morning I arrived at the bank only to be told there were no bankers available for at least an hour and to come back. I responded by saying in that case I'd like an appointment. Good grief. The customer service stinks. After I deal with my mother's estate, we will close our accounts and find a new banking institution.
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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