JOANN Fabric and Crafts

I placed an order online and paid for it. I needed the item that same day. When I got to the store during the published hours, the doors were locked because the system was down. I called the store and the lady was there, but wouldn't give me the order. It was a single item costing less than $3. Now my customer gets to wait a week and it's no surprise these folks are bankrupt. Never depend on them for anything important.
Mar 26th, 2024

Mar 5th, 2024

As many others have stated, the manager, Glenda, isnt the nicest person. I asked her to cut four yards then asked if she could cut it in half and she got snappy at me and upset. I dont think cutting four yards into two would garner a reaction like that. Then I got overwhelmed at the store and had my sister take over while I cooled down in the car. While I was in the car she made a comment to my sister along the lines of Wheres your sister? Is she having a meltdown? in a condescending voice. I dont like making negative reviews but just dont go to Jo Anns unless you want to experience Glendas wrath.
Nov 14th, 2023

Jul 26th, 2023

Jul 10th, 2023