Verizon

Chantal Elliott _{on Google}

Apr 1st, 2024

Poor customer service. Came into the store and did not get any help. They need better training for their staff. I would not recommend this location at all. Go to another store where people actually care about helping the customers.

Brittany Blakley _{on Google}

Mar 26th, 2024

Cheyenne was very helpful, funny, and excellent! Service and speed were 10/10.

Rustie MacDonald _{on Google}

Feb 17th, 2024

Dear Verizon,
As much as I appreciate our constant invites to encourage my friends and Family to join Verizon services, I tell you I can not as I like my friends and family. I cant have them get screwd over like I evidently screwed myself over by walking into your store.
See? I spent 140$ at the time of sign up over Christmas. I was told that some fees would be waived. I did the Three Device special. I got my very first bill? It was a house payment! 45$ misc fees PER each device AND another 35$ Set up fee PER each Device ONTOP of the fees and taxes that would be monthly.
WHAT the H?
AND THEN? To top off that cake of "S"? I am to be charged a 50$ restocking fee to return the devices.
Ahhhh, corporations praying on the working folks! It never seems to amaze me.
So no Verizon, I think that you use and prey on the working class. Some of those folks are your own employees. And No, I wont recommend you as Mint and Visable do offer better programs and far less expensive in the long run. Yes, you have to buy a phone but in the long run? At least they are honest and dont prey on folks needs to be connected.
Update: I was offered a GC for Signing up for Internet and did what was asked. Now? I am refused the GC AND cant get CS to respond to my requests Unless I pay off my bill. How acceptable is that? I cant get a CS agent to send me a shipping label either.
Earn my trust? Not looking like it is ever going to happen.