Total by Verizon

Heath Stewart _{on Google}

Jan 2nd, 2024

Anyone training people on customer service take them to this store to see how NOT to treat customers. I would not recommend buying or leasing a phone from this place ever. They do not honor their policies and most of the representatives have a smug attitude. Just go online and buy a phone no sense even going to this store. 7-day no hassle return policy is a joke just like them..! Buyer beware!!! We Can't and Won't help you, should be their store motto!

Wendy Sadler _{on Google}

Jan 1st, 2024

The manager greeted us & tried to help with no prevail, then another staff tried to help with no prevail . My phone is still popping up with advertising & interrupting my texting, my navigation

Olivia _{on Google}

Dec 27th, 2023

Be careful letting them troubleshoot issues on your device or you may leave with less functionality than you came with and told "well you asked for our help" then to go to Asurion ($200 replacement). I had to act like a jerk just for them to finally give me my original SIM card back, when the ones they tried did not work at all and I had some functionality with the one I came in with. I fixed my phone back to its original state in the parking lot next door. Next time I will troubleshoot the issue on my own.

Starr Barker _{on Google}

Dec 26th, 2023

Fast and friendly

andy thomas _{on Google}

Dec 11th, 2023

Very rude including manager trying to rectify an issue