The Home Depot

Apr 7th, 2024

Apr 4th, 2024

Sorry but this place is a joke. Management is lacking. Because of this, employees or even management don't even follow Home Depot's policies. I believe in management being responsible for other employees giving away products to customers that claim to be someone else, but they don't check ID's, so they they're part of the problem of why HD is losing so much money from blatant stealing. Then when you ask for your money back, they laugh in your face and claim that you had someone else pick your item up for you. As a side note: Home Depot's policy on picking up an item from the store: Prior to checking out online, you have to place a separate name other than yours in another box if you have someone else pick it up. Then when you go to the store to pick the item up, they're supposed to CHECK YOUR ID, or the person you designated to make sure they're releasing it to the right person. And you also sign for the item and who knows what they do with that paperwork. Sad thing is because of their audacity to steal my money, I will gladly not shop here anymore. Corporate should investigate this store for possible inside theft and start with a clean slate if they're wanting to keep customers. I've spent thousands of dollars with HD, and because of this one stores terrible customer service and ignorant management, I will be glad to go to the Big Blue store down the street that values their customers. They at least treat you like you're a human! As others here have stated, there is no customer service here, they could care less if you want help or want to buy something, let alone give you your money back for something you never received. If you do go here at night, just be careful because the parking lot is not well lit. This store has a very creepy vibe, and with the outright disgusting attitude of management, it makes it even worse to shop here. Again, you will get better treatment at the Lowe price place down the street, or wherever you live. I was treated so rudely, that I'm even going to sell off all the stocks I had in HD. The helpful hardware, North of tool, and the Lowe price stores will get my business for my Milwaukee tools and materials from now on! I will never step foot into this store again, I will gladly go to the Knightdale or Cary stores if I ever get an apology from this store, and if I ever need anything from HD, but again, very unlikely for the treatment I got.
Apr 1st, 2024

Dominique (I hope I'm spelling his name correctly) went above and beyond today when he helped me push my merchandise to the cashier and then helped me load it. This young man deserves ALL the recognition.
Mar 27th, 2024

My niece is a crack-head when it comes down to plants! She has a green thumb, a green toe and a green head if she buys anymore plants. But she said Home Depot carries really good healthy plants.
Mar 26th, 2024