Journeys Kidz

I went in today to buy my son shoes. At check out the system was glitching and denying my card. I was charged twice but on Journeys side it didnt show that I paid. I paid $150 and walked out empty handed. BUT they got all the managers on it, they called customer service, and dug deep to solve the problem. Those managers are bomb! They handled it and called me afterwards. It was very confusing but they handled it well. Thank yall so much! We will definitely be back to buy shoes. Fingers crossed it doesnt act up for me again lol
Jun 23rd, 2023

They have the cutest shoes, great prices and kind staff.
Feb 1st, 2023

I just wanted to give credit where credit is due! The manager of this location (inside Cross Creek Mall, Fay NC) is on point! His name is Josh and he is AMAZING! This man ran circles around the other 2 employees in the store! They couldn't come close to keeping up! He remembered sizes for everyone in the showroom and ran to the back and came back with boxes on his head and in both hands! He was amazing and deserves to receive credit for that! This was 3 days before Christmas, the store was slammed and he was just doing everything while the other 2 employees couldn't come close to keeping up with him! Josh deserves to be recognized for his hard work!
Dec 15th, 2022

Clean and have good customer service
Sep 27th, 2021

Great customer service helping us pick out crocs
Feb 25th, 2021