Which Wich Superior Sandwiches

I used to love coming to this establishment. It has been a while since I have visited this location. I dont live near it anymore. I was pretty disappointed with the level of customer service. The young man running the register didnt greet us, upon us greeting him he stated, he was ready to go home. Its literally 12:30pm. 2 hours into a shift. The mens restroom is out of order and has broken equipment in it. It looked as if was vandalized or there was something wild happened in there. The back of the ceramic toilet was Broken in half and some how the bottom trim on the mirror was snapped off. I was a very strange visit. Probably wont return to this location
Mar 27th, 2024

Mar 23rd, 2024

3/19/2024. Clearly the owner's care nothing for this franchise. First, arrived at lunch and there were no bags in most of the dispensers. For a franchise whose premise is select the appropriate bag and fill out your order this was the first strike. So, we used a generic order bag given by an employee. Sandwich on front and fries on back. The employee ringing us up was nice but had no knowledge of the register or ringing up orders. I added corned beef and my ham to my sandwich along with double meat. The employee attempted to ring up every item individually while asking the other employee how to ring it up. I am guessing at over 25 dollars I was charged somewhere close. The problem, although I paid, and had a conversation confirming with the employee what I had ordered there was no double meat and you guessed it no ham or corned beef! Went to get our drinks and there were no lids and the drink station looked like a disaster. When our order finally arrived there were no fries. I reminded the employee that the fries where on the opposite side of the generic bag that he gave me. I then had to wait another five minutes and he gave me one order of fries. I asked where the other was and he remembered there were two orders. Yup, had to wait while another order of fries was dropped and finally left. Both employees in the store were very friendly. That is not the issue. The issue is no proper training, no one supervising the readiness of the restaurant, and its cleanliness. Several other people had their orders messed up while I waited for ours to finally get done. I don't blame the employees. This is clearly an owner and management issue. They must not care because the restaurant clearly reflected it. Save yourself the trouble and if you walk in and the restaurant doesn't look like its ready to serve you and the employees don't appear to know what's going on; leave. You would think the P&L statement for this location would be considerably off from other stores like the one in Tarboro, NC (first class) and either the franchise or the owners would figure it out. This restaurant needs serious help!
Mar 18th, 2024

This place is not like it used to be a couple of years ago. Barely any brown bags in stock to create your sandwich and no pens available, tables dirty, lights in the ceiling flickering and same drawings on the wall from 3 years ago. Service was good. This place has a lot of potetial specially because it's located next to a movie theater.
Mar 8th, 2024

This place is disgusting, if they dont clean the guest seating area, drinks counter, bathrooms or anywhere else I could seewhat do you think where we cant see looks like!? I wouldnt trust eating here
Mar 5th, 2024