Durham, NC Auto Insurance Agency

Proactive, highly professional and responsive. Highly recommend. Edit added on 3/24/23 - reiterating my 5-star review. If I could give them a 10 out of 5, I would. Ms. ... more

Cancelling policies for non payment when I have paid , this is the second time second month in a row.. I had to get this straightened out~ No one at the local offices ar ... more

Miss laticia on Duke street is amazing this lady really genuinely cares for ppl

All-State have been my insurance company since 1982

Clarisa, she works ego and she, like everyone else, is a very kind person, they help to resolve any detail that one cannot do and to explain to one properly what CLARISA ... more

Nobody were in the office in working time. In schedule it had to be opened

Will had been my insurer for many years. He is awesome! Highly recommend.

Helpful and nice

When so many agencies act like they are doing you a favor, This agency goes the extra mile to be helpful and take care of your needs.

Ike the insurance group. I have bee been with them for over 33 years I especially like the app where I can make my payment .

Nice people

Thanks to Peggy and team for helping me with the move in and out of state. Rates were competitive with other offers.

Excellent service And very kind Orlando Thank you

Excellent customer service, friendly reps, and easy to make changes as needed. Would highly recommend. The only reason we changed was we moved to a state where they did n ... more

VERY PROFESIONAL @ ALL TIMES

First time insurance buyer - quick and easy process. Wilmer was available and on the phone with me to walk through the process.

I needed to get signed up for some car coverage before the end of the day and I couldnt get on the phone with any other offices. This company were able to sign me up into ... more

As a small start up business, there were so many questions we had in getting the right policy for our business. My company had a very good experience with Imperial Insura ... more

very helpful assistance, prompt reminders, excellent service from office staff

Friendly, prompt service.

Excellent customer service. Tash went above and beyond to make sure that my multiple request were fulfilled. Very friendly and efficient.

Deb is a delight to work with! We have had our home owners, rental, and car insurance with State Farm for 15 years and they have great customer service and respond rapidl ... more

EK is the absolute best!!! Always helpful...always professional and always gets it done! I am SO thankful that I joined this agency!

Christine was super helpful! Thanks.

Quality and affordable rates for home, auto and life insurance (this is what my family currently uses). Available and knowledgeable for all situations for major and mino ... more

It is hard now a days to find good customer service. Have no fear Ms. Anne is the best!! Anne is friendly, helpful and most of all she makes sure you understand your poli ... more

awesome customer service.

I worked with Blaine to set up insurance after moving from a new state. He was very helpful in making that a smooth transition for me!

Acceptance Auto Insurance Agency came through when I needed them most. Their rates were competitive, and the process was quick and easy. The agent I worked with was frien ... more

Great Customer Service

Looking for car insurance

Cheapest sr22 insurance quotes in North Carolina

Kaleigh was very helpful!

I retired from American Airlines in 2019 where my insurance was deducted from my paycheck. Met life was my provider. Upon retirement I had to actually pay attention to my ... more

I used to think State Farm had the best customer service, and I was okay with paying higher rates because they always delivered great customer service. Antonio Vela offer ... more

Used for years on home, auto, and business Don't like some less personal changes in office over past 5years ..but still get taken care of and treated good. Just have to ... more

Mr. Knox is an all-around great guy. Ive been dealing with the ladies lately, and they seem to be just as great.They are all very patient and informative!

Best insurance

Was very professional was finalize very quick.

I have used Farm Bureau for many years and have been with Emily Kate for a couple of years, I would recommend Emily Kate to take care of your auto and home needs.

Honestly treated like we are part of there own family best ever Dan is amazing to my wife and I and so happy to be apart of everything with them.

My insurance company. Great rates.

Tonya Marsh is always there to answer my questions when I call. She is very nice and professional everytime!

Great, as always... no problem... glass replaced quick and easy. They used Safelight Repair and there was no copay... to replace the whole glass... nice right?

Jenny was very nice and thoughtful about our needs. Our house and car is now covered by local agents and less expensive. Highly recommend!