area modern home

Jan 1st, 2024

Wow! Cannot say enough about this place. Came in to furnish my new downtown apartment and was absolutely blown away! The customer service was out of this world. The gentlemen working was so incredibly insightful, helpful and on the level with my needs. Fantastic pieces. Something for everyone. 10/10 recommend!
Dec 8th, 2023

Nice stuff. Rude staff.
Aug 23rd, 2023

Love this place. So many great gift ideas and home decor/furniture. Just bought The Jude sofawill update this review once we get it and have had time to fall in love with it.
Apr 2nd, 2023

I bought a couch here and was not happy at all with the experience. It was pre-COVID and the problems can't be attributed to that. I thought using a local store would be nice and I loved the look of the furniture. Plus Area Modern presents itself as offering custom design that's not available in "box" stores.After buying here, I would definitely recommend buying modern furniture at West Elm or Design Within Reach rather than Area Modern. Here's how Area Modern compares:You can get better prices for comparable furniture at West Elm and Design Within Reach. They have more selection AND their design is just as good if not better.Area Modern claims its "custom made" for you but you can get the same      customizable options like fabric choice and furniture configuration at      West Elm and Design Within Reach.Often, you can get furniture faster at West Elm and Design Within Reach (how      weird is that?)!Quality is much better and more predictable at West Elm and Design Within Reach . This was a real surprise to discover. When my couch was delivered, the bottom cushion was noticeably smaller than the couch itself and the cushions on the back were misshapen. Even guests noticed and commented on it. Ugh - not acceptable at the prices they charge and how long you have to wait.Area Modern was not responsive when I contacted them about fixing the cushions. It took repeated contacts and requests and threats to talk to the owner to  get them to agree to correct their problems.Customer      service at Area Modern is awful! You aren't allowed to take fabric samples home - strange!! After some persistence, Rafael, the floor manager,  granted me a special allowance to take home a couple of samples BUT ONLY if I returned at 5 pm to pick them up and brought them before store opening the next day. If I wanted to borrow more than two, I had to repeat the procedure. How crazy! He was indifferent when I was shopping, not helpful when I asked specific questions, didn't keep me informed about shipping plans, and threw up roadblock after roadblock to avoid fixing the mistakes they had made in the delivered couch.
May 28th, 2022