Red Roof Inn & Suites Cornelius - Lake Norman

Chamber Rating

3.1 - (61 reviews)
13
16
10
6
16

About
Red Roof Inn & Suites Cornelius - Lake Norman

Red Roof Inn & Suites Cornelius - Lake Norman is located at 20740 Torrence Chapel Rd in Cornelius, North Carolina 28031. Red Roof Inn & Suites Cornelius - Lake Norman can be contacted via phone at 704-892-3500 for pricing, hours and directions.

Contact Info

  •   704-892-3500

Questions & Answers

Q What is the phone number for Red Roof Inn & Suites Cornelius - Lake Norman?

A The phone number for Red Roof Inn & Suites Cornelius - Lake Norman is: 704-892-3500.


Q Where is Red Roof Inn & Suites Cornelius - Lake Norman located?

A Red Roof Inn & Suites Cornelius - Lake Norman is located at 20740 Torrence Chapel Rd, Cornelius, NC 28031


Q What is the internet address for Red Roof Inn & Suites Cornelius - Lake Norman?

A The website (URL) for Red Roof Inn & Suites Cornelius - Lake Norman is: https://www.redroof.com/property/nc/cornelius/RRI1199?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI1199


Q How is Red Roof Inn & Suites Cornelius - Lake Norman rated?

A Red Roof Inn & Suites Cornelius - Lake Norman has a 3.1 Star Rating from 61 reviewers.

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Ratings and Reviews
Red Roof Inn & Suites Cornelius - Lake Norman

Overall Rating

Overall Rating
( 61 Reviews )
13
16
10
6
16
Write a Review

Janice Sue on Google

image The second room was so very nice! First room, 133, not so much. We had to leave a $100 damage deposit (which will be refunded), so we took photos with our phone of the damaged door, toilet, etc. Jaden moved us to the second floor, 306, and our much nicer room. We always try to stay at Red Roof Inn with our little Jackapoo as the people are helpful, considerate, and there is grass for walks.


James Welch on Google

image This is a nice budget hotel rooms were clean staff was nice

Business Response on Google Mar 22nd, 2024
Dear James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CORNELIUS - LAKE NORMAN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be nice, room to be clean and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Don Martin on Google

image I spent a weekend here thanks to a tremendous gift from one of my customers...and enjoyed the rest and relaxation. They allowed my two rescue dogs to come and had free WiFi so I could binge watch several seasons of some of my favorite shows.
The room was clean with 2 queen size beds, a mini fridge, dresser, and laptop work station. There was basic internet but not a tremendous amount of channels.
One nice touch was the end tables, lights, and laptop area had USB charging ports which made is really convenient for using my laptop and charging my mobile phone.
I only had two minor negatives if you will the first one was that water in the tub drained slowly so you were kind of standing in water... And the second was the continental breakfast in the morning really was either two choices of cereal or a English muffin or a bagel and coffee. I wish they had orange juice but they didn't.
Overall it was great to be able to re-energize my batteries and spend some time with my dogs before gearing up to go back to work again. It was a very nice blue collar type hotel it was clean and I gave it 4 out of five stars.

Business Response on Google Jan 19th, 2024
Hi Don,I want to thank you for taking the time to post a review of your stay at the RED ROOF INN & SUITES CORNELIUS - LAKE NORMAN. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about our rooms cleanliness and decor, however, our apologies for any inconvenience caused by the tub. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Tommy Mcc on Google

image Horrible uncomfortable king bed with sharp piercing springs and the room reeked of freshly smoked cigarettes bc people smoke on the outdoor corridor directly in front of heat/ac units. many chainsmokers too.
The interstate is literally in front of the room door Approximately 100 feet away. See semi truck in photo . Best to ask for a room not facing the interstate. Tons of noise all night.
The rooms walls were pretty dirty and the bathroom ceiling looked like they painted over mold.
The Dude working desk was not very friendly.

Business Response on Google Nov 11th, 2023
Dear Tommy,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CORNELIUS - LAKE NORMAN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff, the odor you described and the other issues highlighted which hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Matt Andersen on Google

image

Business Response on Google Oct 13th, 2023
Hello Matt, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CORNELIUS - LAKE NORMAN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

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